전체 평가 및 리뷰 Hotel Barcelona Universal

지하철 바로 앞이고 고딕지구 카탈루냐 광장 모두 도보거리 입니다. 다만 뒷쪽 골목은 저녁에는 위험할수 있으니 큰거리로만 다니세요. 건물은 낡은 부분이 있지만 깨끗하고 넓고 침대가 편안합니다. 조식도 괜찮습니다.

가격대비 안 좋은편. 방 구조도 조금 이상하고 쓸데없이 넓은데 가구가 없어서 휑해보임. 화장실이 방 크기만함. 코앞에 지하철역 있음. 주변에 먹을곳은 많음.

아주 만족 하였습니다 ..

Muy buen desayuno.

sehr zufrieden

It was okay but too noisy from street.

So I booked this hotel and it said free parking as a perk for Platinum status with Hotels.com. Got there to find there was no parking. I found the lady at the desk very dismissive of any support I asked for. Also, I had left my wife in the car as I was expecting to park - I was made to fill out all of the details on an iPad which was not working well & kept typing the wrong letters and wouldn’t delete. I asked 4 times for help and wasn’t given any. Then - I was made to take the iPad out to the car to get my wife to sign - even though I had asked if we could do this when she actually made it into the hotel. There is a way of making people feel welcome at a hotel - and this wasn’t it. So clearly Hotels.com and the hotel need to clarify what they advertise as options between them - as I’m sure the blame will just turn into finger pointing. However, being supportive and helpful to a customer is the first bit. A male employee on the door guided to a parking area - which was a cost I handn’t factored under the circumstances. There were other hotels I would have chosen if I’d known this was going to be the case. Room was fine. Area was ok.

Le seul bémol le bruit de la rue.. Demander une chambre qui n’est pas à côté de la route. Sinon top

Convenient location, friendly staff, quality room. We were very satisfied.

Great location and fair price for the proximity to things in Barcelona...on a public bus route as well.

Hello it was perfekto!!

Reception staff were very friendly and helpful. Hotel is in a good location with a metro station directly outside and a 10 minute walk from Las Ramblas and the port. Rooms were a little dated but had everything needed for the stay including an iron. The view from the rooftop is stunning, especially at sunset. Don’t be fooled by the size of the pool though it is quite small, we didn’t use it but would be OK to cool off. Would definitely return and have recommended to others since our return.

The Hotel's location is very nice to use public transportation

The hotel itself was fine however the area was pretty rough and we did not feel safe walking home in the evening. I will say the hotel staff were excellent, super friendly and helpful. I wish it were in a better neighborhood

Friendly, helpful staff. Great assortment of food at breakfast. Great view from roof top bar/solarium. Convenient location for our stay in Barcelona.

Beautiful rooms and quiet.

Centralt beliggenhed, god og alsidig morgenmadsbuffet, venligt og hjælpsomt personale. Gode spisemuligheder tæt på. Pizzaerne overfor var fremragende.

Me dieron una habitación exterior en la primera planta, por lo que no pude dormir en toda la noche debido al ruido. Luego, el agua caliente no servía y tuve que ducharme con agua fría.

No tuve agua caliente. Estuve alojado en primera planta exterior y los cerramientos no deben ser muy buenos porque me despertaron ruidos durante toda la noche. Las almohadas no me gustaron.

The minute I stepped into the reception, I knew it was going to like my stay. The front lobby was spacious and so was our room. The room was modern and had the right storage room in the bathroom and in the room. The king bed was heaven as I slept so well even with my friend sharing the same bed. We walked to La Ramblas area and other areas. Would come back if visiting again.