Our first visit to Tenerife and this hotel was marvellous. Staff were friendly and helpful. Room was nice, we paid for the larger patio with pool on the patio - this was cold which was a little disappointing. Though there is a tap to add water, most of the time it only offered cold/cool water. The pool may have heated more on other patios that received more sun but ours was in shade except for a 1-2 hrs/day. Close to the beach and many restaurants, shops, nightlife and there is a long boardwalk area that you can walk along the coast for miles/kms!

Rent och trevlig personal

De glömde golven ibland, papperskorgen, toarulle handdukar. Men annars var personalen trevlig. Fin frukostbuffé.

Kettle in room would be a big plus

Breakfast was excellent and staffs were very friendly. Location was very nice.

Uskomattoman kaunis hotelli, rauhallinen ilmapiiri.

Hotel is very tired and dilapidated Renovation is due but it hasn’t been touched since 1990s

Very friendly staff and an extremely pleasant hotel. We were very impressed!

Tyst och lignt

Just had a lovely stay at the Cleopatra Palace. Hotel is in a great spot, right on the front, use your room key to open gate onto the front. Hotel is situated on the golden mile, so many choices for food and drink and plenty of shops. Staff were friendly, breakfast had a good selection. Plenty of sun beds by the pool (pool was a bit cold). Only downside is the hotel is starting to look tired, needs renovating but other than that! It’s our 2nd stay and will be back again.

Great hotel, great location, room could do with updating but it was Very Clean, well done to the hotel staff top drawer 😀👍

Upea hotelli, jonka viereiseen 5 tähden hotelliin yhdistetty hotellialue saa kompleksin tuntumaan todelliselta rentoutumiskeitaalta. Aamiainen on todella monipuolinen, ja upea pianonsoitto tekee aamiaisestakin kokemuksen. Huoneemme oli länteen päin. Sillä puolella on meluisa baari, joka onneksi lopetti soittamisen klo 23.30. Siihen asti musiikkia oli kiva kuunnella. Parvekkeen lasiovi ei melua juuri vaimenna. Hyvät biisit soivat klo 20-23.30. Jos haluat rauhaa klo 22, valitse huone altaan puolelta (musiikki ja kadun melu voi tosin kuulua sinnekin). Huone oli puhdas, ja kylpyamme oli hyvä lisä. Sänky on hyvä. Merenranta on 50 metrin päässä. Alue on täynnä menoa ja ravintoloita sekä merkkituotekauppoja. Fantastinen valinta sijainnin ja hienon hotellin vuoksi.

The staff went above and beyond to make my mum comfortable in the absence of a disabled adapted room

The arrival and check in was amazing. Sinthia on receotion was outstanding!! Super efficient and friendly and did everything to ensure we had the very best service and experience. I cant praise her highly enough. Incredible.

Absolutely amazing hotel . Breakfast beautiful . The piano playing whilst eating breakfast was just magical . Staff very friendly . We shall be returning in march . Outstanding visit .

Beliggenheten og frokosten kan neppe bli bedre

Ottima colazione in ambiente rilassato con pianoforte. Posizione imbattibile per spiagge e locali, personale molto gentile. Parcheggio in struttura.

Kanon mycket bra

Great hotel staff very friendly

Great room, very clean, great service at reception