Excellent service and beautiful venue

The room was ok. Could be cleaned better.

it was a beautiful estate. Especially the access to the park for the kids and the duck pond. The service at breakfast was terrible. except the Sat morning. The woman who served us was very efficient and friendly. I didn't get a bill when checking out? so i didn't know what my finally bill was? I also rarely saw any staff. The bedding kept moving while i was asleep so ended up being not comfortable. I also saw a few marks on the corridor floor that hadn't been cleaned up my entire stay. The bar staff had been very accommodating and made the experience good.

Lovely place to stay in the area with beautiful lake and walks around the ground. restaurant is also very good

The shower dribbled out, no pressure at all. Bed and pillows were comfortable. Would benefit from having a toilet roll holder on the wall

Great luxury family break.

The hotel was lovely, its on a lake with a very nice walk nearby. The room was large, co.fortable and very clean.

Our room was beautiful overlooking the lake. Huge comfortable bed. Food delicious. Will go again.

Very few places left like this these days. Good old fashioned service without the corporate nonsense.

Very comfortable overnight business stay. Food and staff were great, but because it’s an old building, the decor could do with a bit of a touch up. Other than that, I had a great stay.

Liked the room and bathroom toilet floor could of been cleaner

Fantastic

Nice country property. Only had a one night stay on business (alone)...so didn't really try everything but I'd definitely look to stay here again.

Hôtel rooms are somewhat dated and in need of an uplift. Our room was small and was very hot, no air-conditioning. Bar prices were relatively expensive for the area. Overall hotel is adequate for the purpose of staying on site.

Brilliant hotel with beautiful surroundings

My partner and I stayed for 1 night at Hardwick Hall Hotel as we were attending a wake at the hotel marquee after the funeral of my mother. We were assigned room 411, advertised by the hotel as a premier double room at a cost of £144 for the night. Unfortunately we found the room to be substandard and, had we been staying for longer, would have asked to have been moved to another room. The maintenance of the room was poor to say the least, spot lights fitted in the bed and bathroom platform floors were loose and protruding from their fittings posing both an electrical and injury hazard to guests, the toilet seat was loose and a very poor repair of the toilet roll holder had been attempted using an electrical crimp fitting and a screw jammed to hold it in place, the shower control unit was also loose on the wall of the shower cubicle and the bedroom window would not stay open. It was obvious that the bathroom window had not been cleaned for some time, and the design of the bathroom was also questionable as there was no door between the bedroom and bathroom and the wall between the bedroom/bathroom was a glass panel with a shear black muslin curtain covering it that provided no privacy at all for any guest using the bathroom or shower. We reported these issues to the receptionist at checkout and have also emailed our concerns to the hotel. The hotel is a lovely building in amazing grounds but is in need of major maintenance and/or upgrade.

Lovely hotel. Very comfortable and clean.

Excellent location and surroundings. Well-kept hotel and excellent service.

Large country hotel in a great setting. Furnishings and fittings looking tired but average for this kind of place. Excellent staff.

I give a 3 star rating in the facility area as the beds and pillows fealt like I was sleeping on building site materials. The bed was solid like what I’d imagine sleeping on a concrete block would be like and the pillows were like sand bags. So uncomfortable I hardly slept but that aside I couldn’t fault the place otherwise