The staff was courteous. The breakfast was good. It was nice to have a free drink at the bar. It was a bit noisy outside at midnight and at four am from other guests. The room could use a bit of maintenance as well.

Great price, sweet spot. Room was clean, check in easy, I requested a room upstairs and was given one. Thank you! Love how the rooms and parking are set back from the street. Even liked the trains. The free drink and real breakfast made this place really special. Did I mention that it's walking distance to downtown and Riverfront Park? Thanks Hotel Ruby for a great stay!

The room was clean, stylish, basic and private in a great location. No complaints from me.

Clean room, friendly staff.

Room was good, we had a work party close by and stayed at the ruby for convenience.

Room was clean. Staff (Jade) was very helpful at check in. Breakfast the next morning was very good!

Pictures of extremely deceiving this is just a small ghetto motel

Clean room, hot breakfast

Room was okay with the exception of the numerous hairs on my sheets that weren't mine. Shower was very good, nice pressure and the bed was comfortable. Didn't have the free breakfast or the nightly entertainment package that I was obligated to pay for. Didn't feel comfortable walking around after dark due to high homeless numbers in the area.

Great location.. clean room awesome staff..

The room was clean- but it did smell wildly of marijuana despite being a non smoking room, which wasn’t very pleasant. Otherwise everything was great! Staff was super nice.

Room smelled. Staff was pretty cool. Unsure if I'd book & again but location is great though...

The first staff member that checked us in flung both my ID and debit card and hotel keys at us on the counter instead of just handing it to us. There was one (1) visibly soiled towel available. I did love Rosie's food, but next time I can just go there without staying at this "hotel".

Great fit for a one night stay!

The room was ok. Did not feel safe at all. Rooms are small but again are ok.

There was no shampoo or body wash condotioner

Great stay!!

I’ve stayed twice already and would recommend over and over. I actually just booked for February for my daughter and her husband as a little getaway. Love the location, staff was really friendly, room was great ,breakfast was good and is conveniently located to so much with in walking distance. I will be back again that is for sure. Thank you for providing such a good experience.

Service was great from both the front desk person and the bartender, but the building and room itself is very outdated. I thought it was odd that they had ear plugs for guests in the room, but during the night and into the early morning u quickly realized why! Not only are the walls "paper tub" the stove around the complex abs from other rooms actually reverberates throughout your room! Foot steps, balls bouncing, crashing upstairs neighbors, loud kiss in the early morning, made for a rough morning. If you're not a sensitive sleeper, you'll probably be fine. The beds weren't terribly uncomfortable, I just couldn't sleep well with the noise. There are also a few additional fees when you show up, $5 for parking and a mandatory $10 bar credit. You get two drinks for the $10 which is more than reasonable, but it's worth mentioning you'll be playing another $20 ish dollars with tax plus a $75 deposit.

Amazing staff- cool vibe, great atmosphere