I really liked the customer service experience. The reps were polite and helpful.

I don’t get it. No sign on the street and down a little alley. Complete kitchen appliances but not even a glass, a plate or a fork. No coffee maker or coffee or breakfast.

Wonderful place to stay

The fold out couch bed is not comfortable. The stay was awesome! King bed was fine.

Enjoyed everything at this resort. Excellent..... 7 stars!!!!

The Villa was very nice! The only issue was the Sofa pull out bed. Mattress was old and worn, thin, and could not be slept in comfortably, so we all slept on the King bed which was very comfortable.

I liked the proximity to nature. There were fun things to do with family like ping pong, swimming, large contect four.

We stayed in a renovated room the second time and it was much better. Love the pool and area.

This property was amazing. We rented a Villa and it was beautiful and comfortable. The Villa was very clean and spacious

I stayed on a weeknight, so I was surprised to be placed in a room right next to the street when quieter options were likely available. Morning noise from traffic made it difficult to rest, which was disappointing. When I asked the front desk if there was a way to charge my phone, the staff was somewhat dismissive. I was told to go to a nearby Circle K and was given no real assistance. When I asked if the room had a USB port, I was told I’d need to go elsewhere or purchase something. USB charging is a basic convenience nowadays, and it's surprising this wasn’t available. I ended up going to Walmart to buy a wall plug just to use my regular iPhone cord—which felt unnecessary & frustrating. The room looked okay at first glance but was clearly rundown upon closer inspection. There were patched-up areas and a general lack of deep cleaning. The worst part was discovering urine in the toilet upon arrival, which made the experience feel unclean from the start. I also asked the day before if I could have a later checkout since it was 10 a.m. & I’m used to 11 a.m. checkouts. I explained we had a reservation at noon, and the staff told me to text at 8 a.m. the next morning. I was ultimately granted a 30-minute extension, which I appreciated—but it felt unnecessarily complicated. Overall, I left disappointed. I’ve had better experiences at more basic hotels for a lower price. This stay didn’t feel worth the cost and left a lot to be desired in terms of service and comfort.

We had a wonderful stay at this hotel. We love the privacy with not needing housekeeping everyday. Great to have the bbqs on site and the pool was very clean and quiet.

Very nice place for this price it's just amazing.

All good thanks

Great location and amenities—stayed there twice now.

Room wasn’t ready until 10pm, lady said we could check out late … at 11:45 they were knocking on our door wanting us out or we had to pay $30 fee. Not okay. However the room was absolutely amazing! VERY spacious & cozy. Had dishes, amazing jetted tub & a washer & dryer. Crappy check in, poor customer service but once you are finally let in your room, we loved it. We will probably risk it and stay here again. Great pool area also. Very clean, well maintained.

Although the property shows some wear, you can tell that they are working on improvements Nice staff, great air conditioning, pretty grounds, and good parking.

The staff here are a 20! Very nice staff, clean rooms & the beds are super comfortable. Honestly, the customer service is amazing. Thank you! Will be back for sure!

Was not inpressed with a few things. The bathtub facet was faulty, the kitchen sink leaked badly, the pans where terrible and everything stuck to them. We pulled up next to the building to load our truck and someone who worked their was rude and told us we had to move. Just not impressed this time.

Facilities were nice, lots of things to do, I probably would not visit again in June, as it was just too hot, but the price was great. Very convenient and walking distance to a golf course and nice restaurant.

I really love the room… Lots of space… Tgey have a full kitchen and I really love the walk-in shower.