직원들이 친절하고 위치가 관광하기에 좋습니다. 조식이 매우 훌륭합니다.

객실은 크고 전망도 좋습니다.도심 바로 가깝고 인스부르크 정상가는 기차 타는곳도 가까움. Check In 할때 기분이 좋지 않음. 2시정도 도착했는데 여직원이 3시부터 check in 할수 있다고 해서 로비에서 10분정도 기다리는데 다른 여행객들은 그 여직원이 check in 받아주면서 key를 주고 있었습니다.한명도 아니고 여러팀을. 그래서 다른 남자 직원에게 Check in 할수 있냐고 물어보니 바로 해줌. 그 여직원은 무슨 생각이었을까요?

Easy walk from train station and steps away from the old town centre. Staff were super friendly, easy check in and quick response to any request. Lots of comfy leather chairs in the lobby. Real treat was hot tub on the roof. Great breakfast too!

Toller Pool und kleiner, netter Wellnessbereich. Sehr gutes Frühstück!

Central excelent spa area

wie immer sehr gut

Very clean, very good breakfast, nice hot tub with a view, very nice staff.

Das Zimmer leider schon sehr alt. Aber dafür groß und das Badezimmer sah sagen wir mal neuer aus. Personal super

Great pool, outdoor hot tub, delicious breakfast!

Great service

The location was great. Both on-site and off-site parking was available and easy. Nice to have coffee in the lobby all day. The hotel is tired. Rooms and baths do need updating.

The hotel in city center was in a great location, modern and clean! The staff at checkin was also fantastic, with great recommendations. Parking in underground lot nearby was very easy. Only negative was outdoor rooftop jacuzzi was small, we waited for others to leave before there was space. Very cool to be on the rooftop!

Excellent hotel in a great location.

Hotel was great, clean, nice breakfast, friendly staff. Hot tub in the snow was beautiful and great location. Pillows were awful and bobbly so if they had better pillows would have given 5 stars.

Receptionist was super.

Staff were fantastic, the guy on the front desk especially so (can't remember his name unfortunately). Lovely hotel, lovely room just a shame we only had 1 night.

Tudo maravilhoso

Das Hotelpersonal schafft es regelmäßig den hohen Standard zu halten. Bravi!

El hotel es muy agradable y está ubicado en pleno casco histórico de Innsbruck, además de que es un hotel de diseño actual, con muy buen personal en recepción. El desayuno buffet espectacular, tenía de todo!

Lower than expectations for a 4 star hotel. Average rooms, phones didn’t work, patchy wifi, staff weren’t very helpful. Minor point but no conditioner in bathrooms (even when we asked). The spa pool was cold.