좋아요

Good

3박했으며 퀸사이즈 베드2개 예약했는데 킹사이즈 베드 1개와 작은 엑스트라 베드 제공받았음. 룸은 큰사이즈로 업그레이드 해주어서 넓었으나 비품(샤워가운과 물)이 하나씩 제공되어 추가 주문했으나 결국 가운은 못받았음. 룸 청소 후 청소했던 흰색 출무늬 걸레가 친구 캐리어 옆어 놓여있어서 매우 불쾌했음. 17층이라 가장높은 층인데도 불구하고 날마다 저녁부터 다음날 새벽5시까지 밖의 시끄러운 음악소리 때문에 두사람 모두 밤새 한숨도 잘 수없어서 친구가 투어 중 아침에 크게 다쳐서 투어포기. 병원행. 잠을 잘 수 없어서 밤1시에 룸 바꿔달라고 얘기했으나 룸이 없다고 거절당함. 다음 날 체크아웃 할때 메니저가 사과했고 룸 비용을 의논해서 어느정도 돌려주겠다고 약속했으나 일주일 되었는데 전혀 연락없음. 프론트데스크 체크인 직원은 친절하게 응대하나 영어는 잘하지 못하는듯하고, 서비스는 개선되지 않아서 불편했음. 컨시어지 분들은 친절하게 안내 잘 해주어서 좋았음.

프론트 영어실력 없고 알면서도스패니숴로 대답하고 눈을 안보고 이야기함 실망스러운 프론트 서비스

모두좋은데 숙박 손님 아침식사 비용 추가할인이 아쉽습니다

JENNIFER LOPEZ TORIBIO me ayudó con mucha amabilidad y grandes resultados a resolver una solicitud de cumpleaños. ¡Gracias! Mi único comentario es que del lado donde estaba mi cuarto era muy ruidoso en la noche, pero me ayudaron a resolver.

Todo super bien , me encanta , lo único que no creo gusto es pagar el estacionamiento por 5 días son 1000 pesos

Tal vez reemplacen o actualicen las secadoras de pelo. Están muy viejas y cuesta que sequen el pelo.

Si

Room was very spacious; hotel staff accommodated my request for two beds under short notice. Only negative thing about this hotel is that it is in a very loud area but aside from that the staff and hotel is amazing!

No es lo que se ve en redes

Very nice hotel and the stafff

When we arrived we were greeted by english speaking staff there are 2 concierge these guys can get you any thing and also a safe ride any ware the reast raunt is great and clean food for breakfast and dinner amazing. Room clean hotel clean nice atmosphere. Bar is excellent also a coffe shop and atm on site that are nice this hotel is excellent we had a family of three and they made our stay amazing 24hr room service we came back late one night from a tour they brought us food and the room service was excellent. If you want a clean safe stay come here you could spend the whole day just exploring this hotel and its offerings. Marco Castilleja Boise Idaho USA

I really enjoyed staying at this hotel. We had a suite which was a great size with a comfortable bed and a really powerful shower. Cleaning was excellent with housekeeping normally working around your timings and not necessarily theirs. Checking in and out was also easy with the hotel in a good location lots of nearby bars, restaurants and the metro. There is also a really well equipped gym. The only negatives for me was the aircon which was a little too cold but I couldn’t seem to change it and I thought the coffee place in reception was a little expensive. It’s a shame about the pool too as it was on the shade for most of the afternoon and the day we sat out embarrassing they laid out tables for lunch overlooking the pool so as we lay on the loungers there were lots of people just staring at us. Felt a little odd.

Muy buen hotel, las habitaciones muy amplias

Great location. Many restaurants, bars and coffee shops to choose from.

No lo use ni

Agradezco a Gaby lic. En gastronomía en restaurante por su excelente servicio profesionalismo y hosnestidad y mi eterna gratitud, un gran recurso para este hotel

Fantastic and fine place

Es una tarifa alta para lo que es