Staff has no flexibility. Should you ring your own wine (or bottle) opener. (They do have the only one at the front dest). No market arround and breakfast is quite boring.

다른 사람의 양말이 서랍장속에 남아있을 정도로 청소관리 상태가 좋지 않았지만 직원들의 빠른 체크인 도움과 호텔의 위치는 좋았음

방도 깨끗하고 조식은 좋았습니다. 그러나 방음 상태는 별로이고 체크아웃시 다른 투숙객의 bill 을 청구하는 등 직원 서비스가 별로였습니다.

도어맨 아저씨들의 친절함으로 항상 나갔다 들어오면 기분이 좋아진다. 위치는 관광지에서 조금은 떨어져있지만 주변에 식당과 마트등이 4블럭내에 있어 불편하지 않다. 특히 호텔 조식도 깔끔하구 맛이 좋으며 저녁 식사도 가격대비 아주 휼륭하다.

다 좋았는데 화장실에 머리카락이 쫌 보였습니다. 그 것만 빼면 다 좋았습니다.

Habitación limpia y personal atento. La comida debe mejorar. No es buena

Estaría genial que el horario de la alberca fuera más amplio, desafortunadamente no pude disfrutarla, pero excelente todo lo demás.

Clean room. Nice staff Good breakfast buffet

Staff was exceptional Steven was a wonderful source of information. The entire staff was pleasant and professional. Jesus also helped us a lot. I will post a positive review on trip advisor. Thank you

F

Tudo perfeito

Todo impecable como siempre

Hotel bem localizado, com vizinhança segura e varias opções de passeios, restaurantes e cafés, além da proximidade do Shopping Parque Arauco (a pé). Hotel padrão, confortável. Nada de excepcional. Restaurante atende bem ao necessário. Serviço de quarto bom. Quarto limpo e agradável.

Buena estadia en el hotel, habitacion comoda y muy buen desayuno.

As expected. Room clean and comfortable. No hassle. Boxed (bagged) breakfast inedible but better than none.

I love this hotel and the wonderful guest services: from holding our bags to helping us order pizza this was a team of helpful staff who made our stay wonderful. Loved the pool as well. We want to thank everyone for making the trip so special and easy! Great location too!

Room was fine, pool was cold and super small

GOOD

It was overall a great hotel stay but it can improve , specially the restaurant. The options are very limited, very little kids friendly alternatives, and menu is always the same. Ice creams are great! Also the pool is very accesible, needs some in pool stairs.

Everything and everyone was great!