Staff was so welcoming, helpful, and friendly. Special recognition to Shar, who was outstanding! Our first room had a horrible odor when the heat was activated. It smelled as though someone urinated into the radiator. It was awful. When we called down to the front desk, we were immediately accommodated with another room. It was acceptable. The staff was so friendly all during our stay, from the front desk to the breakfast room and he super nice shuttle drivers. My friend and I were in town for the Seahawks vs 49ers game and we dressed up like crazy Touchdown Faeries! We had our pictures taken and put on the FB page, which was great fun! We had a lot of fun at the hotel and enjoyed meeting people and staying here!