A lovely grand hotel with the nicest and most helpful staff, from Kris on the front desk, to Ruben the concierge and Sianna at the pool. Lots of nice touches, Excellent breakfast and dinner too. Top class.

Wonderful place to stay. Old world charm with exceptional service.

Beautiful hotel

Great hotel and staff, highly recommended

Beautiful property, well furnished rooms with friendly & helpful staff. While I would fully recommend the property, it was disappointing to turn up and find no availability at the spa despite staying three nights/four days. Also, the hotel added on a service charge of £10/day on checkout despite having already paid a 12.5% service charge in the restaurants & bars (which made up 100% of our bill given we had pre-paid). The option is there to take the service charge off but in my view, it is not a comfortable checkout experience.

Wonderful staff. Fab food. First room we were given was v v small my husband couldn’t bend down in the small shower. Had a word and were moved to larger room with larger shower the next day

The hotel was fantastic and the staff were super friendly. We had a curry at the hotel restaurant which id recommend and also the spa and their treatments are great

The room was great, the staff where more than friendly and the hotel/place was amazing

Fantastic stay. Excellent staff - everyone was very helpful & friendly especially Kris and Tendayi. Breakfast was superb & afternoon tea was delightful.

From the moment my wife and I arrived at OGH and were greeted by Roberto and Kris who made us feel at home immediately. Nothing was too much trouble and our room was fantastic with views over the harbourside. I couldn't recommend The Old Government House enough.

Lovely place - so much history! Staff super friendly & very happy to help.

Friendly attentive staff, lovely breakfast

Everything from check in to service, food, spa treatments amenities were incredible

Nice comfortable hotel.

Another wonderful stay at the OGH. The staff here are world class

Excellent property and staff.

Great location in St Peter’s Port. Good pool and outdoor area. The best part was the outstanding staff. All of them were very accommodating and friendly. Christina was exceptional she remembered everything you asked for, constantly smiled and a delight to be around. World class service. The hotel does need some updating and that is being addressed, however the hotel is immaculate, great breakfast choices and a very relaxing place to take a break.

Incredibly comfortable and well staffed.

A taste of traditional luxury. Full of charm and excellent service, the staff make this already wonderful hotel even better.

This was undoubtedly a fantastic hotel in the past, but it has seen better days. Very much due a refurbishment - e.g. the paint in the bathroom was peeling because the shower water constantly hits the wooden window frame. The staff try to provide a 5 star service, but there aren't enough of them which means we were often kept waiting, e.g. checkin took almost half an hour while the guest in front of us was given champagne and told all about the hotel. That's lovely, but not for the people behind them who just want their room. Breakfast was superb - excellently cooked, and great buffet and cooked to order options. Dinner was a huge disapointment. We got there early and the starter was absolutely excellent. But then it got busy and our main courses were poor (overcooked and under-flavoured), and service was non-existent. After half an hour waiting for the waiter to come back to take a drinks order, we went to the bar to get our own drinks. The hotel has all the signs of having great potential, but it needs a refurb, and it needs the staff to provide the service they have the bandwidth for.