Had a check in issue Fri night of football weekend. The staff memeber could not figure out my billing inconsistency Fri or Sat. Also, my second room that I booked was nowhere to be found. He didnt' care. When I asked for additional water for a suite w 3 people, I was told a firm no. I still haven't received my money back for the billing issue. The pull out bed is not suitable for an adult let alone a child. Great property and nice breakfast and most staff are nice but I did not deal with the helpful one during my stay. Unfortunatley left disappointed.