8.4
매우 좋음
리뷰 4,644개
청결

8.6

편안함

8.4

서비스

8.6

실제 이용 고객 리뷰 Americana Waterpark Resort and Spa

페이지당 리뷰 수
20
40
상위 리뷰
Hyejin
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
32주 전에 리뷰함

Expedia Group verified review

아이들이 있는 가족에게 정말 좋았어요 방 시설은 오래돼서 층간소음 벽간소음이 심하고 침대 매트리스도 불편했고 화장실도 노후되긴 하였어요 그래도 저렴한 가격에 실내 수영장 이용에 좋았어요
RYU
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
83주 전에 리뷰함

Hotels.com verified review

It's good. But.. The water is cold for children to play in winter, but it's a shame that there's no hottub, and the breakfast is so bad.
Minju
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
84주 전에 리뷰함

Expedia Group verified review

I found it a bit disappointing that the shampoo and body wash were combined into one, but everything else was great and convenient. Great value for the price!
HAGOP.L
icon-아이와 함께
아이와 함께
6.0
/10
13주 전에 리뷰함

Expedia Group verified review

Place was ok. Service was slow abit
Amanda
icon-아이와 함께
아이와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

It was a great time, my kids loved the waterpark. Boston pizza was very conveniently located in the hotel. Staff at the hotel and at Boston Pizza were all great! The hotel was very clean and the grounds were also nicely kept. Overall it was a great experience. Definitely would come back.
Ja Young
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Very good Nice staff friendly
Terrie
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Everything was
Tinna
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Family friendly hotel with water park.
Jennifer
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Staff was friendly. Issues with some of the machines in the arcade but the staff was helpful in fixing the problems.
Sarah
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

We recently stayed at American Waterpark Resort as part of a dance competition being held at the facility. The room we booked had an infestation of ants and when we brought this to the attention of the hotel the only option they offered for resolution was to send maintenance to spray raid and put out traps (ants were all located on the bed and bedside wall) OR to send housekeeping to vacuum them up. We requested a change of room but were told that was not a possibility and 'was there anything else they could help with'. We were forced to find somewhere else to sleep for the night with no concern of the hotel as we still needed to be present at the facility for the dance competition.
자세히 읽기
Havila
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Decent place to stay especially kids
Venice
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
14주 전에 리뷰함

Hotels.com verified review

I was disappointed. While the room itself appeared clean at first glance, the overall experience left a lot to be desired. I stayed 3 nights. There was no cleaning service during the stay—only an offer of extra towels, toilet paper, and garbage bags. I ended up having to clean my own coffee pot, change the garbage, and leave it outside the door myself, which is not something I expect when staying at a hotel. There was no hot water during my shower at 3pm on the Saturday or at 9am on the Sunday. I did advise the front desk, but they told me it happens sometimes because all the guests from the water park are rinsing off at the same time and the hotel is on a boiler system. The room itself had a terrible musty smell, and the bathroom was even worse, making it uncomfortable to use. It is in desperate need of a renovation. Noise was another major problem. The walls are extremely thin—I could hear everything, including people on the floor above using the bathroom. To make matters worse, the headboard was positioned against a wall adjacent to entrance door #2, so every time the door opened or closed, the extremely loud banging would shake the headboard.I asked for a late checkout which was offered at a cost of $100, which felt excessive, so I declined. The extremely high cost of the room includes water park passes, which I was unable to use as I stayed here for a dance competition. It would be nice to have the option to decline the waterpark passes for a better nightly rate.
자세히 읽기
Gregg
icon-아이와 함께
아이와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Waterpark was excellent
David
icon-아이와 함께
아이와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Clean room, friendly staff, excellent water park for the kids
Ashlie
icon-아이와 함께
아이와 함께
6.0
/10
14주 전에 리뷰함

Expedia Group verified review

It stinks how the water park doesn't open until 10am but you have to check out at 11. You shouldn't have to pay for parking either.
Graeme
icon-아이와 함께
아이와 함께
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Stayed multiple times. Clean. Safe. Great pool.
Tanya
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

This was a trip for my son’s 7th birthday. He is neurodivergent, so it was great to be at a water park that wasn’t crazy busy. The room was spacious. The only thing that would have made to room better was the kitchenette having utensils, dish soap and dish towels. The towels in the bathroom were not adult sized.
Rebecca
icon-아이와 함께
아이와 함께
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Wasn't happy when we checked i , they lost of reservation and it took over half an hour to get it figured out. Even showing them email confirmationThey kept saying that they didn't have it. Checkout was horrible. The lady refused to listen to what I had to say.Because we had booked two rooms.But checked out of one a day earlier, and she wouldn't refined the car even though I was told that I would get that back at the end of my stay. The lady was extremely rude and unwilling to help.She kept interrupting me when I was trying to talk. The pool was great, boston pizza was great and where the dance competition was.Held was good. It got very hot in there.So maybe the air needs to be turned on Sooner.
자세히 읽기
Asad
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Very clean rooms..
Ema
icon-아이와 함께
아이와 함께
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Great smaller water park.
페이지당 리뷰 수
20
40

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