The suite we booked did not meet our expectations at all. It was a convoluted room with two tiny windows set into the ceiling, facing the courtyard. The air conditioning, in particular, made a great deal of noise while providing very little cooling. As for power outlets for charging mobile phones, there was only a single one available—located right at the base of the wall—meaning one had to kneel down just to charge a phone. The various elevators and the confusing floor designations—which did not correspond to the room numbers—were baffling. Furthermore, every morning in the breakfast room, New Orleans jazz music blared out loudly. Why on earth would they do that?