Reception staff efficient but over-professional rather than friendly. Room was nice as we upgraded for a charge on arrival (for tea making facility) & we had a good view. However, the TV was “over smart” and English channels were muted. A digital guide to Salamanca would have been v helpful. Bathroom was missing shampoo, lotion ran out and no shower caps provided. Shower and bidet were great. Breakfast was offered but more expensive if left till the morning. Great to have car parking. Beds were lovely and comfortable.