전체 평가 및 리뷰 Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

It was amazing, rooms were cleaned and comfortable.

N/a

The driver couldn’t find the front entrance. When we did the doors were locked and we were not able to get in, until someone buzzed us in. Which means it’s was an unsafe place and area. There was not a restaurant inside the hotel. They situated us in the building that was under construction where there was a lot of dust and dirt inside the elevators and the hallways which you brought into the room. It smelled bad I chocked constantly from the dust. The side of the wall where the TV was hanging the electrical was not working. I called to ask the front desk to explain the situation and informed them that my mom was disabled. If they could move us inside the other building. II spoke to Andrea the manager and she said she could not change our rooms. Engineering came to check the electrical. The man said the breaker was not working they told the front desk to move us, only 2 rooms down. The staff was not empathetic to the fact that my mom was disabled and did not want to acknowledge or apologize for such an inconvenience. Being that my mom is disabled they should of made adjustments on ADA American disability act. They should of also notified Expedia about the construction and why are they making people breathe the toxic air what if there was asbestos.

Very polite service and beautiful.

Somehow, a clerical error was made and my room was listed as occupied. At 1:50 AM in the morning four individuals were attempting to enter my room shortly after I arrived back from obtaining my delivery order from downstairs. Very strange and scary situation.