전체 평가 및 리뷰 Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

My guy Jeiffrey was a big help.

Todo muy bonito, los empleados muy amables, las habitaciones super limpias y organizadas, la comida muy buena, y sobre todo se pasa un momento familiar muy increíble.

Excelente

We had a great stay for our honeymoon. Ozuna was phenomenal.

Servicio, comida y limpieza 20/10.

The Royalton Punta Cana was a lovely property. The staff were very kind and efficient. Our Butler, Christian was remarkable. He a joy to work with. He went above and beyond our expectations. Our only complaint is the food. The steak at Hunters was thin and definitely not grilled. For an added charge you can upgrade your meat selection. Grazies, Italian was fair. The Mexican restaurant wasn't even fair. Unfortunately, I have an allergy to Shrimp. Was given a card to give to the hostess stating my allergy. Problem is that I don't speak Spanish and couldn't explain about cross contamination. They have a lot of shrimp on their menu. Under the Sea was good. Christian made sure that there wiuld be someone there who understood my allergy. Overall, the Diamond Lounge had decent food, as well as the Diamond bar on the beach.

My wife and I, along with our two daughters (14 and 9) recently spent 5 nights at the Royalton Punta Cana (Diamond Club). Like those of you reading this review, we also read a decent amount of reviews for RPC and I'll try my best to summarize my thoughts and my experience. First, I'll like to show my appreciation for Ozuna, who was our designated facilitator ("Butler"). Without him, our stay at RPC would have been uncomfortable and stressful. I will strongly encourage upgrading to Diamond, it's worth every penny. I'm giving my overall experience a 3/5. The good: This place was absolutely beautiful, the property is well-kept and the beach was pristine with very little, if any, seaweed. The pools are clean and the water park was great. The food was ok, but I didn't expect it to be amazing being the amount of guests that flow through this resort. The bad: In our opinion, 7 out of 10 staff members we interacted with were rude and almost left us feeling like we were unwanted or uninvited guests at a house party. I really hope my review, and others similar in nature, captures the attention of upper management at RPC because this place is really beautiful and I believe the staff should enhance the experience not hinder it. We treated all staff members with a smile and we were always eager to show our appreciation with generous tips. Our stay at RPC was short and I'm saddened that moments during this stay made me regret spending my money here.

Property very convenient Swim up building 5 looks good

Excelente Trato de Jeifry Hechel fiesta hotel me encantó es la segunda ves que vuelvo expira es lo máximo

La intalaciones están buenas condiciones, el servicio excelente.

Muy buena opción para vacacionar

Me gusto; La ambilidad y buen trato del personal de recepción, especialmente el joven Jefry, desde em dia antes de la llegada gestiono mis reservas de manera muy eficiente, y ya llegados al hotel fue muy atento. Lo que no me gustó; Que hotel mas mezquino con la comida, ademas de mala, sin variedad y sabor , para todo te sozobran con el número de habitación,uufffff. Las bebidas no tienen ningun sabor agradable, ni el agua siquiera. Siento que para el precio no lo difrutanos como teniamos pensado

Un buen trato y nos trataron como en casa

Nos gustó mucho el servicio recibido en el resort por su personal, la playa exquisita al igual que su comida e instalaciones. 100%

I've stayed in various Resort here in Punta Cana, but the Royalton is currently in my top 3 favorite Resorts. From the staff, the food, the facility everything has been outstanding. Such a peaceful and beautiful place, me and my husband were delighted with everything and everyone. Jeifry vargas and everyone else's offered us an incredible experience. I hope to be back soon, with the rest of my family.

Mi wife went on August of last year and she wasn’t to happy with the food. We went together on the month of April and she said that the upgrade on the food was incredible. She felt in love with the resort and she will like to visit again. For my first time visiting I give the resort a 10/10.

Everything was great!

Overall good experience; food, cleanliness and air conditioning needs improvement.

The property is very nice and good service the food are the best the resort is nice and good service. I will bring family come back again. The office desk she very friendly and helpful her name Judith and delfi they very nice and friendly people I love them.

To start off, the property is a very beautiful property and the beach area is probably one of the best in Punta Cana. Unfortunately, that is about all of the good things I have to say about this resort to start off the check-in process was a headache. It took forever and it seemed like nobody cared. We opted into the diamond club while checking in after being told, it was $64 come to find out it was $64 per night and we weren’t told that until after they ran our card And when we question that, we were told that we already paid for it and they didn’t know what to tell us .That was the start of a long five days. The entire staff on this resort short of maybe 2 to 3 people are extremely rude and very very unhelpful. It took forever to get a drink at most bars and you felt as if you were a burden when you ask for a drink, regardless of whether you were tipping or not. As for the room, it was clean unfortunately we were only able to have the room cleaned one time during our stay due to $100 being stolen from one of our backpacks while we were at the pool and they were in the room cleaning. As for food, I would probably rate it a three out of 10 for the time we were there. It seems to be a complete headache to book reservations at any of the restaurants and as unfortunate as it is when you do get a reservation to these restaurants the food is Below average at best. Of all the resorts I’ve been to the food at this resort is by far the worst. It sucks when you go a whole vacation