The drain in the bathroom tub didn't drain so within 5 minutes of showering you feet are taking a bath, additionally the whole building smells like Marijuana, and even in the room when it's a non-smoking room, extremely annoying and persistent.

Appeared clean internally- in a horribly run down, absolute dump of a building. Terrible even by Whitehorse standards, and smelled awful. The Expedia recommendations that it was recommended by couples, clearly meant by the hour. Staff was honestly great, but we didn’t even stay the night due to the horrendous nature of the place.

Room was cold with no way to adjust thermostat. No hot water in shower, only at sink.

Clean room

Hobo were sleeping behind my truck when I went to leave

The staff was very friendly and helpful. Location of the hotel was a bit scary since we got there late at night. No elevator so we had to walk up a flight of stairs to our room. Beds were clean and comfortable. Parking was difficult.

Calm place to rest

We’ve reached out several times - nobody ever picked up the phone! There was no parking like advertised!!! I will be reaching out for some reparations- this is insane - I’m so disappointed!

The main concern is the noise in between the rooms, you can hear everything. Is not to clean and the hot water didnt work

The office staff could not find the confirmation number for the rooms so my guys left. I can’t get a refund as they were considered a “no show” worst experience ever. Very disappointing

clean room

Very basic accommodations. Nothing really to get excited about, but gave a place to spend the night. Close to downtown was a plus.

Dirty room Smell like cigarettes Run down

Aucun travail de rénovation depuis des années. Les lampes dans la chambre sont dangereuses ; risque d'électrocution. Nettoyage derrière et en dessous des meubles inexistant.

Not a stay I would ever recommend or stay again. The conditions are deprorable. Awful broken bed, noisy fridge and bathtub in very bad condition. Decided to stay on this hotel because we thought the reviews were a little exaggerated...but no, everything is true. This is an hotel in very poor condition. We were told by a local that this hotel is paid by the government to take homeless people in the winter time, that's all I'm sharing. The only good thing about the hotel is the location. Spend your money someplace else, your back will appreciate it!

This place needs a facelift..worn out carpets, sticky floor, smell of weed from the guests permeates the lobby. The Front Desk Staff is the saving grace of this hotel. Stayed as just need a place to sleep for a few hours for an early flight the following day, was passing through, wouldnt book here again

Room is good, quiet, clean (microwave, fridge, tv, wifi) for my 2 winter night stay. I met 3 staffs in their shifts and very friendly and accommodating (except for one 😞)…. I just hope the lobby were more inviting and welcoming. 😊… thank you.

drunks fighting in hall phone flashing red front desk was not trained on how to stop it no hot water just Lukewarm

My employee waited almost 45 minutes for the front desk person to show up to get checked in. I phoned for at least 15 minutes non stop with no answer. Used bar of soap in the shower. Smelt like cigarettes and weed. Put a chair under the door knob, was not feeling cery safe with all the sketchy people walking around.

There was pubic hair on the ceiling of the shower. The phone rang constantly, I unplugged it. The room was dirty and there were nail heads sticking up from the floor and snagged my socks and this was considered a good room, having a view of the river from the second floor.