Unkindness of the front desk staff

조용하고 좋은 위치에 있습니다 차량이 없다면 불편할수도 음식이 아주좋아요

Excelente localização, ótimo atendimento, café da manhã espetacular.

Barulho de tubulações e ou ar condicionado levando a uma noite horrível de sono

Clean and easy to navigate the city

It’s more like a 3 star hotel, some of the staff is exceptional but rest brings down the experience drastically. I called up the reception numerous times to get a bath done so that I can use the spa facility! Everytime they picked up they just said I’ll have it shortly but they never sent it! Was there for 4 nights

Could not find any bad things. Break fast was tasty. Rooms were cleaned daily. Staff were pleasant and helpful. Metro were within 5 minutes walk.good restaurents nearby.

Las zonas comunes están muy bien mantenidas y son muy elegantes. Sin embargo, la habitación necesita una reforma. Los muebles son algo viejos. La puerta del armario no abría bien. Las puertas interiores necesitan una mano de barniz. Había pequeñas hormigas en el baño. El desayuno es de calidad y tiene suficiente variedad. Además del restaurante principal, hay un bar que sirve comidas hasta las 12 de la noche, lo cual resulta muy práctico. Está en una calle tranquila al norte de l ciudad y tiene metro y buses muy cerca.

The breakfast was excellent! Location was wonderful! Beds a little lumpy but all in all it was a great stay! Staff very friendly.

Breakfast at the Real Palace is very special. Just take the time to enjoy it fully.

Great location for a quiet and peaceful stay, away from busy areas but still close to attractions like Parque Eduardo VII. Easy access to everything. Rooms are comfortable, and while the hotel isn’t modern, it has a nice classic Lisbon charm. Friendly and welcoming staff.

Tudo muito bom!

Hotel elegante e pulito. Un po datato nelle camere che avrebbero bisogno di una rimodernata, bagni compresi. Letti grandi e comodi ma tutti singoli (non matrimoniale). Abbiamo chiesto una modifica ma è arrivata solo l'ultima sera. Darei sei stelle invece alla colazione! Ottima sia dolce (c'era pure la Pastel de Nata!) che salata con buona varietà (anche frutta fresca sbucciata e preparata). Un po' più complicato il check in. Un vero complimento poi per la Hall e l'annesso Sport Bar un po' in stile vecchia inghilterra ma molto elegante, calda, dire quasi...Regale. Posizione veramente ideale per Lisbona. Si raggiunge comodamente dall'aeroporto con la metro rossa (capolinea-capolinea Sao Sebastao) che il centro di Lisbona con la metro azzurra (quattro fermate)

Tudo excelente, infelizmente o ar condicionado não funcionava.

the lobby has a very strong scent. it could be pleasant but not as overwhelming as it is. the beds were comfortable and the room was clean. i would stay again!!

Ben

The staff was great, very helpful and kind, the room was great, location as well… I have nothing bad to say

Room quiet and spacious and Bruno the guy for the room luggage is exceptionnal full of informations and very helpfull for every aspect of the jurney

Foi a melhor experiência em hotelaria, exatamente, a equipe unida sob o comando da Sra Sofia, nos proporcionaram dias incríveis! Hotel bem localizado, pequeno almoço maravilhoso e uma equipe única! Parabéns

Quarto espaçoso, tudo ótimo, equipe nota 10, muito solícitos.