I’m writing this review after staying at this hotel twice, and unfortunately, my experience has been consistently disappointing. The food is extremely basic—far below what you would expect in Panama, a country known for its amazing cuisine. It honestly felt very low quality and repetitive. The only positive aspect is the staff. They are kind, friendly, and do their best with what they have. The pool is also nice and enjoyable. However, the biggest issue is the condition of the facilities. The hotel looks old, poorly maintained, and quite neglected. Everything feels outdated and not taken care of, which makes the overall experience very disappointing. I gave this place a second chance, hoping things would improve, but nothing changed. I would not stay here again and would not recommend it unless major improvements are made.

Food was great, we had a great time. Property is really big, plan for a lot of walking. The whole thing with access to salt water pool is very confusing ask a lot of questions before booking. The rooms need to be updated. Doors don’t work, things like that. Other than that is a good resort if you don’t care about older structures.

Checked out before my checkout date.

ideal para familias

Guys, please don't stay there, it was the worst hotel I've stayed at in my life. It took me 4 hours to get there from the airport, when my friend and I arrived at the hotel, the room was dirty, stain on the sheets, and the bathroom was a mess. Although the staff was very sweet, and they changed my room, I didn't have a good time during my stay, the hotel falsely advertises itself as a luxurious resort, however, it is not that!!!

Muy buena experiencia, el lugar, los empleados, complacidos!

clean room

No Hot water, AC not working for the entire stay

Todo muy bien mi familia disfruto mucho, habitaciones e instalaciones limpias La comida estuvo muy Buena

Long and tediuos check in process. Room looks old, like the whole complex. Poor maintenance, no hot water. You need to walk the whole hotel to get and return towels. Low quality of drinks and foods, not many options. Staff is friendly.

My mom went there for her birthday and she was really happy.

Piscinas, resbaladeros

The pool, slides, beach access, food were great.

Room was in good condition. Service staff very helpful. The hotel rooms were in proximity to the pools and had good beach access.

Muy amables la gran mayoría, habitación buena

We had two rooms. The safes did not work in either room. The toilet was leaking in one room.

Clean

This was one of the worst hotel experiences I’ve ever had. We were placed in multiple rooms, all of which were dirty and unsafe — visible mold, blood/body fluid stains on bedding, strong foul odors, broken fixtures, and unsecured doors. The conditions made it difficult to breathe. This is not a 4-star property. The sanitation, safety, and customer service were completely unacceptable. I would not recommend staying here.

Für ein Luxury Zimmer war das eher eine Baustelle. Es gab keinen Tisch und Stühle. Auf dem Balkon nur ein Sessel.

This place cost $347 USD per night, this was definitely not worth the money. We had bugs, mold, no hot water, and broken furniture, chipped floor tiles and a swimsuit panty liner stuck to our front door for the whole stay!! The safe didn’t work, the sliding door didn’t lock, the TV wouldn’t turn off. To say we are disappointed is an understatement.