The location was good with a basement parking available. On the other hand, the air conditioner broke down and our room was roasting hot for the past 2 nights. I complained to the front desk but I was told to leave the terrace door open. (Our room was the hottest place in the island and O could not sleep at all.) To make it worse, wifi network was not working. I am so relieved that I have finally checked out from the hotel.

Location great staff buffet breakfast ample roomed clean Using a wheelchair they accommodated me with a chair for the tub

Nice clean room with a comfy bed and a spacious bathroom. Extensive choice at breakfast adequately covering everyones needs.

Good servise and good room. Good Dinner.

The property is a little dated and needs to freshen up in areas. But it is clean and the staff work tirelessly to keep all area's clean and tidy for guests . The food is ok but can be improved on. Overall I enjoyed my stay and close to the shops and amenities.

The food is terrible even when in when 1st opens the food is cold. There is a microwave but shouldn't have to use for every meal. No vegetables for dinner but serves sprouts and other veg for breakfast. Sunbeds are uncomfy. Positive hotel and rooms clean and comfy. All staff friendly

Paid for a double room got two single beds not even made up for a couple so we had to sleep separately. Beds were old and springs hurt my back, chambermaid woke us up at 9am by coming into our room for some reason when check out was at 12.

Il Be Live Experience Orotava gode di un’ottima posizione, vicino alle principali attrazioni e con facile accesso alla spiaggia. Il cibo è discreto e la pulizia soddisfacente. Le camere sono spaziose e ben arredate, offrendo un soggiorno confortevole. Il personale è gentile e disponibile, rendendo l’esperienza complessivamente piacevole e accogliente. ---

Friendly staff. Very nice room and view and great location.

Hotel que necesita renovación en sus instalaciones, no funcionaba uno de los tres ascensores por lo que había colas, además poco personal en recepción. El parking también completo.

Very good location.

Muy bien

No hay aparcamiento

This is not a 4 star hotel, it's a poor 3 star. There is very little service, the decor is old and tired, the mattresses are hard. They charge extra for everything, such as using the safe in your room! You must give a deposit for the safe, towels etc. the shower was broken, the wifi didn't work, the safe needed to be fixed before it could be used, the toilet kept water running instead of filling the cistern.

Wie immer gut 👍

Muy biennnnnnnn

El alojamiento es normal. Esta en un via principal. El ruido de coches es constante. La limpieza y el personal de limpiza es lo mejor. La cama es comoda. El buffet de desayuno mas bien flojo en lo referente a bebidas. Los zumos son totalmente artificiales (azucar puro). El resto de buffet de desayuno: flojo. El personal de recepción algo desagradable. El check in. No nos ayudaron lo suficiente por un problema entre ellos y la agencia de viajes. Engaño en la publicidad.

Todo muy bien

Yövyttiin vain yksi lentojen siirtämisestä johtuen. Perussiisti hotelli. Kivat näköalat, kun huone oli 11.kerroksessa. Buffetaamiaisella paljon tarjontaa. Ystävällinen palvelu aulassa. Wifiyhteyttä ei saatu, kun ei löydetty mitään ohjeita tai salasanaa.

Nos ha encantado el hotel, la habitacion muy espaciosa y el personal maravilloso, amables, agradables y siempre intentando ayudar.