전체 평가 및 리뷰 Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

주변이 식자재 살곳도 있고 패스트푸드점도 있어 좋았어요. 슬리퍼, 치약 칫솔이 없어 꼭 챙겨 다녀야 합니다.

There are two different hotels sharing the same building and reception area. However, the level of service and treatment varies depending on which hotel you’re booked with. For instance, Holiday Inn guests receive a made-to-order breakfast from a limited menu (eggs, yogurt, or pancakes), while guests of the other hotel are offered a continental breakfast. This distinction was not communicated to us during check-in. We paid extra expecting access to the continental breakfast, and were very disappointed to learn the next morning that we would need to go to a nearby restaurant instead. Additionally, the cleanliness of our room was unacceptable. The floor was extremely dirty, with dust, hair, and crumbs scattered throughout. Considering the price point, the poor room conditions and the lack of transparency about breakfast were absolutely unacceptable.

Floors were sticky, bathrooms were not clean.

This hotel was quiet and clean. Bed was comfortable. Easy and quick check in. Pool was clean but over chlorinated. I wish breakfast was included otherwise everything was great and staff were friendly.

Large gaps along the bottoms of the room doors meant that noise from the hallway was easily heard. After speaking to the front desk, they explained the gap was necessary for the HVAC system to work properly. We used a few towels at the base of the door to cut the noise and it worked well. Everything else about our stay was great!

Nice place would stay again

Very good close to restaurant

Very clean and comfortable. Front desk staff we friendly and very helpful. We do not hesitate to recommend this Hotel and would stay again in the future.

Wonderful clean place to stay, felt safe and had no issues at all. I would definitely recommend this hotel.

My family

We were in line to check in with an 87-year-old who needed to use the restroom, and we were told to wait until check-in and use it in the room! It advertised that the EV chargers were available, but the charger was broken! We booked one room for four people with breakfast, but they gave us breakfast for only two of us.

Great location and very walkable to nearby restaurants, cafes and grocery stores. The only problem we had was with the sound that easily travelled from other rooms and the hallway to our room. It was as-if the walls were very thin and perhaps the gap underneath the main door.

We loved our stay at this hotel and we will be booking again for sure!!

Very clean and well maintained hotel, the staff was very friendly and helpful. The room was comfortable and clean. Good location everything was a short drive away.

One thing did bother me. When I went to have my shower the tub was very slippery and know mat was available. Hung on to the bar. Suggested on check out to possibly have a bath mat in the bathroom for people. Was told I could get on from the service person on the floor. I don't think I'm going to et out of the shower to ask for a bath mat. I mention this just so some senior like me doesn't fall and cause a problem. It seemed this was not a concern and was basically stuffed off. Otherwise I've stayed at that hotel when it had different names and enjoy the area. Sincerely Bob Miller

Its close to the hospital!

Way too expensive for what you get.

Solid hotel but so expensive on a Saturday night when travelling for kid’s sports. Pancakes were huge! Thanks:)

First room was decent but expected more when I booked online. TV wasn’t working and front desk didn’t seem too concerned until I called the third time and explained my disappointment. Service manager finally moved us to another room which was a nicer room with a fireplace. Put my wallet and phone on bedside table and it fell off the wall. I managed to reinstall it on hook system. When we mentioned it a checkout, front desk didn’t seem too concerned. It just missed my foot. Disappointed over all for what I paid. I expected more from a brand name hotel like this.

Love the area and the bowling alley and bar.