도착하여 체크인을 하는데 1시간도 더 걸렸고, 룸의 컨디션도 좋지 않았습니다. 5성급 호텔인데 보이지 않는 부분의 청소상태도 좋지않아서 옷장과 욕실 윗 부분에서 먼지가 떨어지기도 했습니다. 칫솔치약은 당연히 없구요. 호텔 안내에는 ‘초고속인터넷’ 이라고 되어 있는데 인터넷은 잘 안터지고 연결되었다 끊어졌다를 반복해 굉장히 불편했습니다. 캡슐커피 머신이 잘 작동이 안되서 전화를 하니 사람 보낸다고 하고 한참을 기다려도 오지않아 커피는 항상 사먹었습니다. 호텔정원을 나가는 유리문은 잠금장치가 부러져 있어 열렸다 잘 안 열렸다를 반복하였습니다. 체크아웃 할 때도 리셉션 데스크에 사람이 없었고 한참을 서서 기다려도 아무도 관심을 갖지 않고 나올 생각도 하지 않았습니다.

Lobby majestueux, suite spacieuse, petit déjeuner varié et excellent

Great experience and outstanding customer service.

le plus bel hôtel de paris

un vrai palace

Excellent

Cuarto comodo y limpio. Personal bien atento. Desayuno excelente.

Si excelente

The staff was very helpful with everything from the room to the taxi issues and order.

great

Yes

The stay was incredible! Great staff and beautiful hotel! We shall be back.

Great stay at the hotel. The room was clean and comfortable, staff were friendly and helpful, and the location was very convenient. Breakfast was amazing with a great variety of fresh and delicious food. Highly recommended. Mohamed mahfouz

Städningen kunde vara bättre. Damm och hår både i rum och i badrum.

Magique. Un séjour de rêve pour l’anniversaire de mon épouse.

Terrible

Great hotel

Housekeeping was terrible - did not replenish the daily tea and coffees, shower shampoo and body gel empty, floor not cleaned, extra bathroom toilet was not cleaned propwrly from the 2nd day. Bathroom tub blocked, AC in both rooms not working or functionaling properly. Tool over an hour to someone come upstairs to fix it and they still did not fix it. Beds were not made properly or consistently. Televisions - majority of the channels were not working. When i upgraded by paying quite a bit more the extra bed was not set up and made available until 10pm. I requested a wake up call and i was not called. This was not a great family experience amd will or stay here again. Absplutely wasted my money and time staying here and Expedia is no added value. I was actually told that i would have received a better deal if i booked via competitor site.

Excelente quarto e funcionários muito atenciosos. O quarto sempre era arrumado. O café da manhã é excelente, com muita variedade e tudo de alta qualidade.

Everything is very good