Friendly stuff and quite clean and relaxing, the hotel located in sunniest area in Madeira Parking space is provided as well

Overall, we had a great stay. The food was top-notch and definitely one of the highlights of the hotel. The wine selection was also excellent, with plenty of quality options to choose from. If available, I would definitely recommend doing the all-inclusive package—it offers great value and allows you to fully enjoy everything the hotel has to offer. The staff was generally friendly and helpful. There were a couple of employees who seemed less enthusiastic, but it appeared to be more of an internal issue and did not significantly affect our stay. The parking garage is located across the street and is easy to access, although the spaces are quite tight. If you're renting a car, I recommend choosing a smaller vehicle. That said, tight parking is common throughout Madeira. The hotel is about 40–45 minutes from Funchal, so having a rental car is highly recommended. After exploring the island, I completely agree that renting a car is essential for getting around and seeing everything Madeira has to offer. The location next to the marina is another big plus, with plenty of restaurant options within walking distance if you want to try something different. Overall, this is a wonderful hotel with excellent food, a great wine selection, and a convenient base for exploring the island. I would definitely stay here again.

The staff was wonderful and very helpful! We loved how close to the beach it was and the night time music. The food was also plentiful and good. The room was cleaned every day. The beds were not comfortable, and neither were the pillows. The pool stayed really cold, not too many people got into the pool. We also paid for an ocean view and looked at the building across the street. Overall, we enjoyed our stay.

Excellent stay, great food and very friendly

It was a wonderful stay, friendly and lovely Bar staff "Luis" and Reception staff always willing to help and make your stay really comfortable. Actually recognise and remember small details about you, the pool and scenery was lovely, the buffet was varied, likely to always find something you like. If it's not for you, there's a pavillion of restaurants along the marina all very good, overall it was a perfect stay and we were made to feel welcome. The live entertainment most nights was lovely and atmospheric. Really made our holiday a relaxing getaway.

Excellent

Prima hotel.

Beautiful location, food selection was incredible, clean modern rooms, very pleasant staff! Thank you for a memorable vacation.

Tout était parfait pour le prix. Parking 10 euros par jour, prix honnête. Prestations à la hauteur. Nous avons passé un magnifique séjour.

Lovely hotel, location, food, and drinks. Also very clean and very friendly staff. The only thing we didn't like was the lighting, as the lights in the bedrooms were quite dark, so maybe upgrading the light bulbs would be nice. I definitely recommend this hotel.

Le all inclusive est top ! Beaucoup de choix à chaque repas et des thématique chaque soir Chambre propre et spacieuse Parking inclus ce qui est appréciable

Good all-round stay

I did not want to leave

The buffet felt less like a fresh dining experience and more like a systematic recycling operation. At the beginning of the week there was fresh fruit laid out nicely. As the days went by, that same fruit seemed to reappear in a different form. By the end of the week it had quietly turned into a rather sad fruit salad, clearly assembled from pieces that had already spent a bit too long on display. The vegetables were equally uninspiring. The broccoli appeared to be simply boiled and left exactly like that. No salt, no butter, no garlic, no seasoning whatsoever. Just plain green florets with almost no flavor at all. The potatoes followed the same philosophy: boiled, bland and completely forgettable. The pork was worse. It was not properly cooked through, which should never happen at a buffet. Pork must be fully cooked, and serving it undercooked is simply not acceptable. The fish also seemed suspiciously familiar, looking exactly like the same fish that had been sitting on the buffet earlier, just rearranged and presented again. What made the situation even more ironic was the daily “theme” dinners. Each evening was advertised with a different concept. One example was “Mexican Fiesta.” In reality it was exactly the same food as every other day. The only thing that made it “Mexican” was that a few tortillas and some chopped onions were placed next to the same dishes already served all week. That was the entire fiesta. To be fair, the staff working in the dining area were

Food was great and varied,, house keeping staff were brilliant especially Isobel silva Pools were clean but cold Staff at reception were brilliant The only down side I could find was the beds were too hard and very worn, and could do with replacing. Overall a great place to stay but be aware on-site parking is 10 euros a day and the room safe is 19 euros a week ???? But if you want a good clean and well staffed hotel Look no further.

The staff were by far some of the friendliest people we've ever met! They were extremely accommodating and made our stay feel seamless from start to finish. Thank you for giving us the best Madeiran experience! We will be back!

We loved staying at this hotel! Staff was friendly, room was really nice and clean. I would definitely stay here again.

All good except I had to pay for a room safe

The room was clean, the view beautiful and the staff friendly ! Food was not incredible, but the buffet was varied, different every night and you could always find something!

Tolles Ambiente, Herrliche Aussicht aufs Meer