We arrived at 3:30 and the room was not ready. I understand that check in is at 4:00. We left the property and came back at 5:30. When we arrived we were given an extremely small room, there was a very unpleasant odour, stains on the carpet in numerous places in the room and windows were filthy. The room was so small I doubt there was two feet between the bed and dresser. We were extremely disappointed considering we paid $333.28 for the night. Definitely not the room we selected online and paid for. They could not change us rooms as the hotel was full. We then wanted to change hotels and they would not honour the change as per their cancellation policy. As it was a long weekend I know prices are inflated but this was beyond belief price gouging for the room we received. Never again!