직원분들이 너무 너무 친절하고 깨끗하고 분위기도 좋았음

This hotel is motel not hotel, looks very luxurious, but inside, there is no system. Reservation status was not kept as ordered and just said 'no vacancy'. When I checked out, hotel cahrge my room cahrge again to my credit card. I do not understand there system at all.

Erstklassiges Hotel das hält was es verspricht.

Rooms were amazing, super clean and staff were so nice. Definitely recommend

TRES BON ACCEUIL , SURCLASSEMENT EN SUITE JUNIOR , PERSONNEL TRES ATTENTIF

it was the most wonderful stay in Milan and the only place we will stay when we return

Perfect

It's a decent hotel but not as good as some other options for a similar price

It was crazy expensive for a very tiny, narrow room. The terrible concierge introduced the worst and most notorious foreign currency exchange. Conversely, Four Seasons did not charge a commission fee for their currency exchange and strongly advised tourists to refrain from using foreign currency exchanges in the city.

at first, overwhelmed by the greetings from all the staffs in the lobby, too friendly or overwhelmed is subjective. what really threw us off was that as a five star hotel that emphasized on services, charging for bottled water was just ridiculous. this was the first five star hotel where we were charged for bottled water. besides, the brand they offered was the same as a FOUR STAR hotel nearby, and they gave out the water nonstop and fully complimentary!! DEFINITELY NOT WORTH THE PRICE.

The property is perfectly aligned with the brand’s brand positioning and equity. The staff is very attentive and it’s clear that they get energy from high quality service.

wonderful stay but my room was not ready upon check in ! everything in the hotel is amazing and the best of the best !

Beatiful

Awesome service

Loved the garden in the Milanese spring and staff were extra c

飯店服務很好，地點也非常方便

Concierge service was amazing and very happy with the room

X

Amazing hotel. Wonderful staff and lovely food.

A wonderful experience as always. We were well catered for.