No information given at check in about facilities, restaurants, breakfast, car park. Had to ask for the keys. Service in restaurant shocking. Plates from starters never clearec. Mains put down beside them. 3 times forgot about drink order. All staff were extremely poor. Room dated. Plastic shower curtain. Only 1 towel gor 2 guests. Pool shower plastic shower curtains.

Top of the wardrobe was full of dust..but the rest of the place was spot

Room was spotless and a lovely bath too. I enjoyed the leisure facilities too. Breakfast was top notch too

Did not have breakfast.

Very welcoming staffs. VERY clean room, great location, comfortable stay. Free parking and room UPGRade, thank you Megan at the reception.

Room was lovely but went for dinner worst experience of service in a long time. Would recommend to stay in the Sheraton if want a nice restaurant in hotel. Waiting staff possibly the laziest and worst IV experience ever I. A hotel. While you could see they were short staff

Got an upgrade to a suite for free, nice to get

Spotless. Fantastic suite and facilities on the river. Highly recommend

The room had no ventilltion/fan in bathroom, so when we arrived, there was condensation all over the windows and a dank smell. Told the stay, and I think they just wiped off the windows while we were out. Other than that, good location and price, so get what you pay for

It was nice but was given a handicap room that the shower flooded the entire bathroom and could tell it was an on going thing since the bathroom door on the bottom had water damage

Jodie at the front desk was very helpful,

Staff enter

Lovely hotel, with great service and view. I enjoyed my stay here and would recommend!

Great big room. Very comfy bed. Friendly staff

Did not eat breakfast

Check in was welcoming and friendly. Room was comfortable. Pillows could have been firmer but that’s a personal choice. We ate in the restaurant. Staff were friendly and attentive. Food was good. We used the pool for a swim. It is a little run down in areas. Breakfast was just ok. Only a few croissants left at 9.30 and not replenished. Coffee wasn’t great and the hot food was tepid. Nice stay overall though. The staff were very nice.

Clean and comfortable room. Very helpful front desk staff. Within short walking diatance to a few nice pubs and restaurants. Fabulous breakfast.

Very close to the city centre

Staff was wonderful and very courteous. Nice rooms with comfortable beds. Dining was good, very pleasant stay.

Great location. Included breakfast buffet was exceptional. Everything was within walking distance including Sean's Pub and plenty of other bars and restaurants.