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Comfortable. Good location.

Everything was wonderful! Location, facilities, service! Not a complaint at all! Our room was amazing! The check in went without any problems, even had our room ready early before we even asked! She recommended restaurants, showed us on a map where to find everything! So friendly and helpful! Wonderful room and charming facility.

First, this comment applies to all hotels in Ghent, if you are traveling in the summer time and you need AC, I highly recommend calling ahead your hotel and directly point blank ask if they have AC. I speak from a bad experience. And by AC I mean your room will not be cooler than 68 degrees Fahrenheit at best (or 20 to 25 Celsius). Now regarding, The Ghent River Hotel, this hotel has AC in each room which is a must in the summer time. The hotel is in an excellent location. You can walk everywhere. However, beware that you need an Uber or Taxi ride, these ride shares might not be able to reach you depending on the hotel location. The Ghent River Hotel is right at the end of the allowed area. We stayed in a 3 bed room that was very spacious and clean. The overall state of the hotel is that while modern, some things are outdated. For example, the elevators are very cramped and slow. The rugs in the common hallways are outdated. Some walls could use some maintenance and in the rooms the furniture is early 2000s to mid 2010s. Also, bring your charger or wall plug in connector as there are no modern USB charging stations in the rooms. also, beds are rather hard so if you are expecting a soft bad beware of this. The staff is exceptionally friendly and helpful. So this made up for some of the other details that were not as polished. Overall it was great value for the cost. As a family, we would stay again at this hotel and would recommend.

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We expected a great experience from our stay, but left underwhelmed The location is great The room is original and nice and breakfast was good What was underwhelming? The bar was behind the reception desk, not a nice and relaxing feel The shower soap was empty after one shower When visiting the toilet, it was to cramp for my wife, let alone me, a very average height person River view, yes, if you try and are tall Toilet smelled as it took odor of other toilets in the hotel Lights in bathroom are poor and there is no air circulation in the bathroom The clothes closet in the room is rather hard to open and close And when we left and they asked how did you enjoy your stay, our answer was, underwhelming Their response, ah yeah

The rooms were clean and the staff was friendly. The hotel is in a quiet location and yet only steps away from the centre and all popular spots.

The hotel room was modern with excellent shower in the bathroom The gym and sauna have not been renovated and the gym equipment works but is old and limited with only one pair of dumbbells with a small selection of weights to go on them Very central to the old town and lots of restaurants, only 5 minutes walk or less

Staff was rude when we arrived. Cool old room but the floors were noisy, so it was not ideal for kids. No hot water at all when getting ready one day. God breakfast.

Bedding was exceptional, reception extremely friendly, helpful and efficient. Gym equipment a bit tired. Overall will definitely stay there again.

À l’arrivée, on nous a attribué une chambre sale et une autre déjà occupée par un couple au lit !

Great room and staf and Gent is a very nice place

Väldigt bra rum och även en riktigt bra frukost.

Très bon petit déjeuner

All good, rubbish pillows the only downside

Clean and tidy hotel in a great position. Public parking close by. Staff didn't seem interested in supporting with your queries

Wir waren sehr zufrieden mit dem Hotel, das ganz zentral liegt; das Personal ist freundlich, das Frühstück gut, die Zimmer sauber und geräumig; der Frühstücksraum oben mit Dachterrasse bietet einen schönen Blick auf die Stadt; der Blick war allerdings getrübt wegen einer großen Baustelle in unmittelbarer Nachbarschaft;

The room AC was not running properly . Couldn’t sleep it was very hot . Next day they provided us with fan . The room temperature remained at 75 constant .Do not visit this place .Air-condition duct and airflow is very little .Controlled by the staff in the main floor . Breakfast was very good . The whole purpose is to have a good night sleep . Not in this hotel .

Helt fantastiskt stort rum med både dubbelsäng och enkelsäng för mig och min dotter! Kaffekapslar varje dag, badrock och tofflor ingick också. Suverän frukost med mycket att välja emellan. Gott kaffe i maskinen. Mycket trevlig turkisk (?) familj som skötte allt. Utsikten var inte så vacker med hus som höll på att restaureras. Låg på en lugn gata nära till torget med restauranger och sevärdheter. Hade en mycket trevlig vistelse i Gent. Ett tips är att ta tåget i ca 1 h till Brugge! Sååå mysig stad med kullersten och massor att utforska! Testa olika ölsorter. Köp även med lite god Belgisk choklad.

We arrived to find the AC wasn’t working and construction activity was going on right next door! Staff were very helpful but there was little they could do. Hotel boss was going to call/write us ….he has yet to do so.