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Todo muy bien 👌

overall great hotel

Todos con una sonrisa y muy amables algo muy agradable de encontrar en Italia

Hotel muito bom, excelente quarto, banheiro. Profissionais gabaritados

Ciao

Das Hotel ist schon ziemlich abgewohnt. Frühstück sehr dürftig (auch für Italien), an einem Tag war es mal okay, an zwei Tagen gab es fast nichts. Wenig Parkplätze, diese sehr eng.

The rooms were spacious and comfortable. The staff was courteous and helpful. The breakfast was excellent.

Comfortable spacious rooms, and courteous staff

Great location for those traveling by car and who wants to explore Tuscany country side

Bonjour, un peu plus de sourire serait plus agréable, chambre propre et assez spacieuse pour le prix, emplacement dans un quartier, pas grand chose autour, par contre il devait y avoir un restaurant, il n'existe plus

Happy and satisfied for two nights. Friendly staff and good atmosphere

Good value clean conditions good breakfast

Friendly and helpful staff. Comfortable hotel.

Excellent

L’hotel perfetto. Peccato che i mezzi a Prato terminano alle 20, quindi se una persona vuole andare in centro a cena non può perché non ci sono neanche i taxi. Colazione ottima .

When we got there, they gave us someone else's room. The first night, we kept waking up from the heat as the air conditioning could not keep up to the demand in that part of the hotel. They changed our room the next day instead of trying to fix it. When they moved our belongings, the threw out all of our refrigerated goods. When we gave them the bill, they paid it but were not happy that we replenished our water. The last room was much better, but the sink did not retain water well, so it leaked all over the floor. Most of the staff were nice. Others didn't care.

Television service was not user friendly, and did not provide English options. All other aspects were very good.

The hotel is very nice and clean and well decorated. Staffs are so friendly. Breakfast is beyond the expectation.

Great staff , nice hotel, good parking and great breakfast although we are all still scared of Covid so no buffet. The air conditioning did not work in the room. It’s needs it. Very hot at night. I mentioned this to the staff