We are PARK KIDEOK family who stayed in room 821 for 4 days. On the first day, there was an accident in which the laundry bag was lost due to an employee's mistake, and room cleaning was not done for one day. We have complained to the hotel, and the manager in charge presented a compensation plan. I had to check out early in the morning of the last day, so I left my contact information, but there was no contact, and I tried to contact again recently, but there was no answer from the manager in charge. If you see this, please contact me. I was disappointed by the insincerity of the hotel.

Excelente

Nice hotel. Good hospitality. Worth every penny.

Great stay.

This is our favorite place to stay. The complimentary breakfast, drinks and snacks are awesome. The customer service started out great, we were able to get an early check in, but by the next day we asked 3 times for towels and trash pickup, only, no cleaning the room or making beds because we did that, when there are 5 people in the room, it is reasonable I think, no one ever came, while we were gone during the day or when we got back in the evening. The pool is very filthy there was grime all around it. Where the white tiles with the # ft are were gross black. And the water looked green.

Great breakfast.

The suites are large and family friendly. The full breakfast, omelettes, and pancakes with a variety of drink options are wonderful. The location is close enough to the airport but far enough free from plane noise. It’s beautiful and accommodating for events including weddings.

Muy tranquila

Nice & clean .

The breakfast options were amazing and the bed was comfortable.

Arrived late. But restaurant on site. Dinner was excellent!

Beautiful property

Great service, very family friendly! We will definitely be back!

Everything went smooth for breakfast all the way to dinner. The drinks at the bar were amazing. I’ll be back soon.

Nice hotel, great breakfast. I hated our room. They put us in a handicapped accessible room and our bed was on the floor. The bathroom was terrible, hated the room.

Good

Tampon was located behind bedroom door upon check-in.

Great location.

Everything was excellent! Unfortunately our a/c went out in the middle of the the night but that was resolved as soon as maintenance arrived. The only disappointment was that the pool was overcrowded. Bartender was fantastic! Everything about the room was great!

Love it! Very nice and clean.. will stay here again