가격 비쌈 시설 노후 에어컨 조정안됨 뜨거운물 안나옴 환풍기 동작소리 심각 강아지 동반 가능하나 강아지를 위한 시설 및 쿠션등 일체 지급없이 돈만 받고 추가 청소비까지 받아먹음 그나마 직원들은 친절함 절대 술먹고 예약 잘못하는 오류를 범하지 않길 바랄뿐 취소불가로 잘못해서 ㅠㅠ ㅠㅠ

칸쿤에 일주일간 있으면서 3일간 tour를 다니기 위해 저렴한 숙박시설을 찾았습니다. tour는 모두 아침 7시~7시 반에 출발해서 저녁7~8시에 돌아오기 때문에 all inclusive가 필요없었음. 위치는 호텔존의 가장 초입이어서 버스나 차량 없이는 갈 수 있는 곳이 없었음. 저녁에 호텔의 (all inclusive 숙박객들이 이용하는 식당) 부페를 먹었는데 그다지 좋지는 않았음 (가격에 맞는 수준). 다른 호텔로 이동하는 날 오전에 처음으로 전용 해변 (넓지는 않으나 조용한)에 나가봤으며 바다는 매우 깨끗, 파도 없이 조용, 아주 좋았음. 밤마다 크지는 않지만 수영장에서는 각종 이벤트가 있었음 (영화, 댄싱, 공연 등)

Not clean

Está muy básica la comida, pero cumple por el Precio

Si pudiera no poner estrellas lo haría , este hotel no merece ni 1 estrella , muy mal cuidado , no hay internet , no hay contacto con el hotel y la comida pésima NO vayas a este hotel

La alberca está sucia y no se antoja meterse, la comida del todo incluido no es muy buena, consejo no acepten tours en el hotel porque te llevan a perder todo el día para ofrecerte membresías de otro hotel

Este hotel esta bastante bien para disfrutar el mar un fin de semana y no gastar tanto, bastante economico y la comida no esta nada mal. La atenciòn es muy buena sobre todo en el restaurant el Sr. Mauricio es muy amable, los capitanes tambièn e incluso le prepararon su comida a mi esposo sin sal o condimentos. Es buena relaciòn costo beneficio y a la orilla del mar, si vienes para solo dormir y bañarte pide habitacion en pisos superiores, porque los de planta baja escuchas todo lo que sucede en el hotel y en la calle.

Muy mal hoteles.com y no sé si el hotel también estuvo coludido pero pésima experiencia, informacion falsa, no te dan comprobante con las especificaciones de lo que estás contratando muy mal. Última vez que utilizo esta plataforma,

Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.

Clean rooms. They did not turn property lights on at night indoors and outdoors.

I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.

Es un buen lugar, el personal es muy amable y las camas son muy cómodas. Para las personas que critican el lugar, deberían pagar un Resort como el Hilton si lo que buscan es lujo.

Playa muy limitada

Excelente

Me encanto el todo incluido, y muy amables todos en general

Excelente atención , excelente comida

Buen precio

Sehr nettes Personal

El hotel muy bien, el Servicio es muy lento y poco amable el personal

Buen balance entre costo y beneficio...