Great location right on the first line of beach away from the PDC hustle and bustle but still only €6 in a taxi to get there. Hotel is vey clean and I definitely recommend the superior rooms as the standard are much older and in need of renovation. We went all inclusive and there was a great selection of food and drinks available. Id give it a 7 or 8 out of 10.

The hotel is in a good location for the beach and nearby bars and restaurants. The staff are very friendly and helpful. The hotels policy in relation to the amount charged for the use of the in room safety deposit box is disappointing, they know you need one to keep passport and valuables safe and yet charge you €4 a day which reflects poorly on the hotel when it is for the safety of guests belongings and you have little choice but to pay it. Also disappointed with the policy not to allow the AI drinks for the area which shows sport (football) as the entertainment bar was of no interest but watching the occasional football match on TV in the evening was.

We stayed on a half board basis at the Beatriz in late March. We have stayed here on a number of occasions in the past. The hotel is well located near the Centro Commercial in Matagorda. Overall the stay was very enjoyable and cleanliness very good. The food, though quite good, was not as good as I found it in the past. I have however a number of suggestions which I would like the hotel to consider: 1. Publish the dinner menu each day either by displaying it on a notice board or online so guests could see what is on the menu each evening. 2. During my stay I saw a number of guests including small children slipping when entering the pool on the slope (I wasn't one of them). The surface at that end of the pool seemed unsuitable. I would suggest that the surface be recoated with a non-slip surface for safety reasons. Overall the stay was very enjoyable and I would recommend the hotel and I hope my 2 suggestions above are given some attention.

All in all a very nice place to stay. My only issue there was no kettle in the room.

This place is miles away from Puerto del Carmen. The room was substandard and not clean :( The tiling in the bathroom looked like a 10 year old has done it. Dirty water coming from taps :( Would not stay here again. Be warned !

Staff were really helpful. Everything we needed was at this hotel. We would book again!!!

Lovely hotel, gorgeous view over pool. Food was great, good value. Beautiful location next to the sea, lovely strolls down the front. Close to lots of shops and supermarkets

Location is great, food is not so great specially if you are a vegetarian there are hardly any options. Same menu repeated everyday, no variety. Drinks are all tap drinks, one boring type no variety

Had previously stayed at this hotel and got spa couchers as a Returning customer. This was the first they did not offer this. My girlfriend travelled feom mexico and was looking fwd to this. Usally better service but this was very poor.

Das Essen hat nur 1 Stern verdient. Kantinen Küche. Das Hotel muss zudem renoviert werden.Es soll ein 4 Sterne Hotel sein. Wenn überhaupt, dann nur 3 Sterne.

Super noisy all the time. And landing air plains drived me crazy non stop. And in general very noisy hotel

We found this shows up the worst of all inclusive where hotels also operate a pay as you go. Only 2 bars open in the evening a terrible show bar with very poor choice of drinks, uncomfortable seats and special all inc glasses. The other sports bar is like being in a different era. comfy chairs, nice screens, decent glasses and excellent drinks choice. However its pay only. Get the impression once you have paid the all inc price, they give you rotten standards. Better to go breakfast only as miles better just outside and beter value

The rooms are a bit dated and need updating, friendly staff there is no point in having WiFi in the rooms, it always drop out, reception would say someone will look at it, i gave up after three times

Nice hotel, convenient for family with children. What it really needs is to repair mini golf court and much more improve cleanness of dishware, it was sometimes disgusting (plates, cava glasses) and improvement of some staff attitude (to be more friendly and not so nasty).

Booked superior room , lovely shower, big room. Food v good. Plenty sun beds, 15 min in taxi to airport. Nice spa. No WiFi in room& poor WiFi at pool. No kettle in room, hire it at front desk. Safe is 4euro per day. Hotel needs updating however it is clean & good location. Aircraft noise didn’t bother me but you are pretty much on the end of the runway.

Leider ist das Hotel überfüllt mit Engländern....Frühstücksbuffett deshalb englisch, Abendessen Buffett OK es hat für jeden etwas, leider aber die Qualität nicht TOP. Schade, zuwenig Auswahl, das Essen nicht speziell. Das Zimmer schön und gutes Bett. Der Transfer vom Flughafen zu teuer. Für 6 Minuten Taxi satte 12 Euro. Kein Hotelbus mehr. Schöne Promenade im Landeanflug entlang des Meeres, man kann Velo mieten oder spazieren gehen. In der Nähe Einkaufen und bummeln. Bus etwas abseits um Arrecife zu besuchen. Pool beheizt, toll.

The hotel is in a great location next to the promenade, great for walking, running and cycling etc. Not so good though if you want to be in the thick of the action. We had a standard that iwas spacious and clean if perhaps a little dated (no complaints from us though for the price we paid). The food is typical All Inclusve but we liked having a choice for lunch. Our only real gripe was the quality of the wi-fi which regularly "dropped out" and needs to be better (this was my second visit and the same occurred on my previous visit). We would return at the right price.

El hotel está muy mal conservado, es viejo y no está limpio ( si está viejo pero limpio hubiese dado una puntuación mejor pero no fue el caso). Lo único que puedo decir bueno es la amabilidad del personal y que la cama no era incómoda.

Literie très inconfortable. Hôtel avec mobilier très vétuste (rouille ++++ au niveau de la baignoire, meubles abimés….) Il fait très très froid la nuit dans la chambre …. Le personnel semble découvrir l’hôtel et l’île…et dépité….

Bra rom. Fin beliggenhet ved sjøen. Bra renhold. Litt slitt hotell. Noe strengt personal i restauranten.