란자로테에서 가장 높은건물로 뷰는 환상적 청소상태 완전 꽝 15 시 이후 들어와도 청소 않되어있었고 담날도 얘기했는데 청소 않되어 있었음 고층이다 보니 엘리 베이터가 불편했고 주위에 상권이 그닥좋지 않음 고층에서 내려보는 뷰최고 방 넓은거 빼고는 5 성급 호텔 치고는 그저 그랬음 담에는 playa쪽으로 갈야 할듯

란사로테에서 아마 가장 좋은 호텔일겁니다. 고층에서 바라보는 바다 뷰도 너무 아름답구요. 호텔도 깨끗하고 넓고 아침 조식도 무난하게 잘 나오는편입니다. 스태프도 모두 친절하구요. 퀄리티 대비 가격도 다른 스페인 도시들보다 훨씬 저렴합니다.(특히 이비자나 마요르카등의 휴양지 대비) 강추합니다.

카나리아제도에서 거의 유일한 고층호텔로, 오션뷰를 선택하면 황홀한 일몰을 감상할 수 있습니다. 이왕이면 스위트룸을 권합니다.

Una estancia agradable!! Solo destacar la falta de un buen aislamiento en la ventana de la habitación que hacía que el viento entrara por las el marco de la ventana y refrescaba mucho la temperatura.

Good

Suite confortable avec superbe vue. Réactivité appréciable du personnel pour la réparation de la climatisation. Bon petit-déjeuner en buffet.

The sea view room was stunning. Great location near to cruise ships and airport for early departures. Comfy beds. Front desk Staff were good smooth check in however the restaurant was extremely slow for lunch and dinner. The panoramic view is popular. Food was good. Tiny Elevators are slow and always full of staff with large carts. The young man who provides my massage was not well trained removing my tiny towel to start leaving me completely naked and in shock. Never before have I ever and never again would I like to duplicate that experience.

Our first time staying at this hotel, check in was very friendly with a nice glass of cava, our suitcases were delivered to our room, the reception area was very festive with Christmas decorations. We had hired a car and the ONLY parking available is an underground carpark which the hotel has an arrangement with the parking company that you pay 10 Euros a day which we think is a bit annoying when you have paid good money to stay at a 5 star hotel, we had to pay 70 Euros for the week. Our room was on the 11th floor facing the sea, so we had an amazing view over the sea and Fermina. The beds were nice and comfortable and the bathroom facilities were very good, there was a nice comfortable sofa and a large TV, The room was spotlessly clean. The A/C fan was noisy but it didn't affect our sleep. We were bed and breakfast, and the breakfast buffet was excellent with lots of choices. Staff were very attentive and the restaurant was spotless. On the 17th floor there is a restaurant with amazing views over the city, we dined there a few times and the food and service were excellent, on some nights there is also live entertainment which is good quality. On level 2 there is an indoor heated pool and snack bar which is also very good, there is a sun terrace here too overlooking Reducto Beach. On the ground floor there is an A La Carte restaurant called Azhar, which we dined in one evening it was also excellent with outstanding service. We will definitely book again!

Great place, just three complains. The slow and un-syncronized elevators can really become annoying, The 17th floor is a missed opportunity for a nice place for drinks and music, instead it is like a cafeteria that has alcoholic drinks. The AC maintains the rooms very cold even in winter, that can be uncofortable for some people like me.

Beautiful room with ocean view ,staff are efficient and helpful as always

La suite era muy buena, con una vista espectacular y el desayuno excelente! Además del parking que estaba justo en el hotel. Y muy bien ubicado.

The lady who checked us in was really lovely and helpful, shes on an in internship from Poland. Our room wasnt ready on time and so because we had to wait, we were given a complementary coffee and cake for two in the restaurant on 17th floor. It was then when we went to use it that we realised they obviously had a lack of staff. We had to wait for over 20 mins to get in and then when we were shown to a table we had to wait for over another 20 mins before being served. The situation was then also evident in the restaurant by the pool area, tables were left covered in dirty dishes for hrs. The food in the buffet restaurant in the evening was very average compared to other hotels we have stayed at. There are very few sunbeds and therefore in my opinion, not really designed as a hotel for laying in the sun as chances are you wont get a bed. The bar didnt ever seem to be open on 1st floor above the lobby, which was a shame, as it was a really nice area. However after the negatives our seafront suite was really beautiful and well appointed. The staff we met were all very nice and friendly, but there just didnt seem to be enough of them, leading to very slow service.We had a good 3 night stay but we wouldnt return.

Except for the amazing food and lovely staff there were 23 sun loungers only for a hotel with 17 floors. So for my entire stay I couldn’t sit once in the sun. There were only a few outdoor chairs and tables and again they were unavailable. Totally unacceptable . Hot tub, indoor pool and spa at additional cost with an hour only access. Other ‘indoor’ pool was still exposed by open balcony area so cold breeze and full of kids jumping in the pool. Totally unrelaxing. Photos on expedia website are AI as there is no area overlooking beach whilst inside the pool as shown. Very dissatisfied and disappointing! Expedia of a gesture credit only - no refund at all. Shabby paintwork in our room, curtain that didn’t close, tv that had no nearby bed or seating to watch.

Las vistas, situación y personal excelente, muy pendientes de cualquier aspecto que necesites. Sin embargo, no considero que el hotel esté a la altura de un 5 estrellas, debe renovarse porque hay aspectos de mantenimiento a mejorar. El desayuno con mucha variedad pero poco sabor,.

Staff welcoming with exceptional service 24/7 Food and drink was perfect and the selection to please any palate. Facilities and rooms 100%

Room with nice view, breakfast is great

Love the eco friendly policies, reception was nice and I enjoyed the lift music. The service didn't feel like a 5*. No concierge for the bags, no welcome drink, no amenities in the room. The room was lovely and modern.

We had a lovely stay in Lanzarote. The hotel is great, My only moan if was to be considered a moan is aren’t enough sun beds and the sun bathing area isn’t big enough which makes it feel inadequate and I little disjointed.

Excellent hotel

Stunning penthouse view, breakfast buffet second to none