We selected a suite to accommodate our family of 5, when we first entered the room, it definitely had a smell about it. We cranked the A/C on to see if that helped. A few hours later we went to go and get the pull out couch ready and the sheets from sometime previous were still on it... this is where the room smell was coming from. There was a balled up blanket that had a stench on it and the fitted sheet was damp. The front desk was accommodating and did move us to a new room. We understamd things happen but that was kind of a doozy. In general the "older" rooms at this hotel just need a thorough cleaning. Our new room they moved us to was better, didn’t smell as ripe as the other one. Wondering if these were all smoking rooms at one time. The curtain is halfway off the railing and you can see dust accumulated on the curtain banister. The bathroom sink faucet has build up and gunk on it. The new construction rooms are so much nicer but aren't large enough for our family. The staff are super friendly. It's a quiet location. The kids enjoy the putt putt golf.

Great motel and my stay was incredible.

This was my first time to have dinner at their restaurant - it was so delicious and the service was excellent. As always the atmosphere is so inviting and comfortable. Love this Lodge.

There is not one bad thing I could say about this place! From the great room to the pool....the staff was wonderful. The room is so quiet. I forgot to set my alarm and slept til almost 10 am thinking it was still the middle of the night. Id give it 6 stars if I could.

Its a great place to stay and a very nice staff

It was Ok----Excellent property is in need of TLC. 4Days/3 nights and no sheets were changed. Original towels and one replacement only during stay. Breakfast was sub par. This used to be a class place. Last time we will stay. Go to the new Fairfield.

Great property!

Nice hotel with a unique decor

I liked the location and cleanliness

Wonderful service! Nice beds and good pool!

Beautiful and updated lodge. Very clean and great breakfast

Had a great stay at Norfolk Lodge and Suites. The room was beautiful, clean and roomy. The staff was friendly and super helpful. I highly recommend this hotel.

Lots of people there and it was kept stocked and clean

This is a hidden gem! Beautiful scenery and wishing we could have stayed longer! We were in town for softball and we will definitely book again. Everyone was nice and helpful! All rooms were spotless and bedding was very clean and I am a very picky hotel person!!

Great property! We always stay here when traveling through.

good sized room, wide enough for a walker, good breakfast, nice sized hot tub & pool, however because I stayed here for a knee replacement, there should be non skid shower & grab bars for shower

The pool and whirlpool were very nice but maybe don't book over a week-end as there were LOTS of kids and people there. The breakfast was wonderful and the room was comfortable.

Very clean and rooms were well designed. Things to do for the kids. Management was very nice to work with,

It was good. I only used it for sleeping in, otherwise I was busy out and about visiting family

Very clean, large room, comfy bed.