신주쿠 최고의 호텔입니다. 다음에 꼭 다시 묵을 거예요.

더 노트 도쿄 신주쿠에서 정말 멋진 시간을 보냈습니다. 조식도 맛있었고, 직원분들의 서비스는 정말 훌륭했습니다. 따뜻하고 전문적이었으며, 매우 친절했습니다. 호텔은 신주쿠역에서 도보로 약 15분 거리에 있으며, 도쿄도청과도 매우 가깝습니다. 밤에는 조용해서 편안한 휴식을 취하기에 완벽했습니다. 약간 언덕이 있어서 노약자분들은 택시를 이용하시는 것이 더 편리할 수 있습니다. 강력 추천합니다! 다음에 도쿄에 오게 되면 꼭 다시 묵고 싶습니다!

이곳 정말 마음에 들어요. 위치도 좋고, 방도 편안하고 깨끗해요.

호텔에 묵는 동안 아파서 직원에게 병원에 가달라고 부탁했는데, 병원 이름만 알려주고 실질적인 도움은 주지 않았습니다. 병원과 소통하는 데에도 전혀 도움을 주지 않았습니다. 결국 혼자 병원에 갔는데, 병원 직원들이 영어를 못해서 의사를 만날 수 없었습니다. 게다가 병원 위치도 너무 멀어서 불편했습니다. 침대와 베개가 너무 딱딱해서 잠도 제대로 못 잤습니다.

스키를 타러 가기 전날 밤만 묵었습니다. 직원분들이 정말 친절하고 체크인과 체크아웃 시 많은 도움을 주셨습니다. 짐도 안전하게 보관해 주셨고, 다음 여행에 대한 정보도 제공해 주셨습니다. 뷔페식 아침 식사는 훌륭했고, 호텔 내 빵집에서 구운 빵도 맛있었습니다. 호텔 바로 맞은편에는 조용한 공원이 있어서 오전에 공원을 둘러본 후 야외 테라스에 앉아 점심을 먹었습니다. 객실은 작았지만 사용하기에 충분했고, 욕실도 작았지만 깨끗하고 실용적이었습니다. 창문을 열 수 있어서 객실 난방/에어컨과 함께 온도 조절도 가능했습니다. 침대는 단단하면서도 편안했고, 베개도 아주 좋았습니다. 매일 한 번 운행하는 신주쿠행 직행 열차를 타고 하쿠바까지 가기에 위치가 아주 좋습니다. 하쿠바까지 바로 가는 스노우버스를 타기에도 비교적 편리했습니다.

객실은 아늑하고 편안했으며, 필요한 편의시설이 모두 갖춰져 있었습니다. 호텔은 신주쿠역과 시부야로 가는 버스 정류장 근처에 있어, 호텔 주변에서는 주로 버스를 이용했습니다.

Comfort and strategic hotel, only 1 km from Shinjuku station, using a pin code to open the door.

Room comfy but some time glass in room no cleaning, breakfast delicious, Bakery & Pastry top taste .

The hotel is awesome. Clean and well organised. I stayed here for 3 days with Mom and Sist,and it such a wonderfull experience. The bus station is 3 mins walk distance and the shinjuku station is only 15 mins walk. Easy accsess.

Hotelnya bagus dan bersih, sesuai ekspektasi. Cuma sayangnya jalan ke subway station rada jauh sedikit, dan hotel tidak menyediakan shuttle bus untuk ke stasiun terdekat.

Location is very far from train station, and I was informed that the hotel will profide free shuttle bus from station however there is no such service availabe. The wall is very thin, I can hear noises from the next room.

This hotel is clean. Near subway around 5 walk. Not too crowded. This is my second trip to stay in this hotel

I stay only 1 night, have a good chinese food restaurant next to the hotel, the hotel was clean & the staffs were nice. But the location quite far from Shinjuku station if you wanna walk and bring big luggage, better you take taxi from Shinjuku Station.

I had the most pleasant stay here. Really love the interior design especially the lobby area, cafe, and lounge. The location near to bus station and still possible to walk to the train station. Definitely will come back again if I stay in Shinjuku :)

Very compact, cozy, clean.. Simple and minimalist design.. Love it.

Very good for family! The hotel’s amenity was also excellent and the front desk person is very friendly and fluent English. The interior design is very mininalist and stylist!

Nice place, good location, near from station, city park and great ambience.

Many bad experiences: 1. Front office staff does not understand vouchers. I tried to explain, the staff won’t listen. We end up spending 1 hour for check in. 2. Breakfast buffet greeter is a black man who spends more time sweet talking and chatting with caucasian guests. The restaurant is full, and he just took our breakfast vouchers and ask us to find our own table. This happened 5 mornings. 3. One morning, we have been assigned a table, put our tab on the table, but when we got back with our food, our tables were occupied by a white guy, our table tab were push aside. And the black buffet greeter didn’t care. He just asked us to find another table in the fully occupied breakfast place. So, we have to stand with plates on our hands looking for a place to sit by ourselves. 4. Check out time is 10:00AM. We stay in this hotel for 8 nights. When we asked for a later check out time, very politely and with smiles in our face. The front office staff, a Japanese guy, was very rude. He show us a piece of paper with the hotel’s policy on it. And said sternly like a jail warden “Read, this is our policy, it’s written in here” Never ever book this hotel. Some of their staffs are very rude.

Unpleasant things happening to us: - When we check out, the front office staff would not get us a taxi. She said, if we want a taxi, we should have told them at least a day before 🤔??? - No japanese food at breakfast buffet. When I ask, the black buffet staff said “the boss decided we do not serve japanese food. If you want japanese foods, there are plenty out there”. What an impolite staff☹️. However, all the Japanese buffet staffs, eventhough they do not speak english, are very good, efficient & polite. - Check out time is strict 10:00AM. Not later!!!!! When we ask for late check out, the front office staff, rudely show us the written hotel policy: check out at 10:00, it’s written there!!!!!!!😨😨 - We have the deluxe rooms, however, our windows facing the windows of the next door building, which is an office. Even in the morning, dressing and make up should be done with closed windows. Very disappointing. The Knot hotel shinjuku is far from the high scores.

Staf hotelnya sigap dalam membantu keperluan, proses check-in dan check-outnya sangat murah. Kamarnya bersih tapi cukup kecil.