This is not a 4 star hotel. I had a nice room and the staff is helpful. Breakfast is mostly sweets, no fruit. The elevator near my room makes loud groaning noises when in use. But the location is poor, some distance from the tourist area down twisted poorly maintained streets. I got lost twice trying to find it again. Taxis charge 20 euros to take you less than a mile to the main tourist area. Nearby restaurants are for locals with nothing in English. I just can't recommend it because of the location. Otherwise OK.

Breakfast was great. Nice room set up with nice food. Very nice attendant serving.

Great service from hotel team

La cordialità dello staff a consigliarci luoghi e indicazioni sempre utili per un visitatore, la colazione è stata magnifica con dolce e salato freschi, le torte sublimi.

Great stay, food the greatest, room fantastic great location

Very friendly staff, the room was clean, the bathroom was a reasonable size, although the shower was quite small. Location is very central

Yes, everything was great except par

Hotels.com's description of the hotel does not correspond at all to the actual conditions.How the hotel can be described as 4 stars is a mystery. If I had known the quality in advance, I would definitely have chosen another hotel. In general, the room was very, very tired. Broken teething mugs (of which there was only 1), blankets with holes in them, hard cushions (of which there were only 3) and worn furniture. Furthermore Hotel guests do NOT have access to any roof terrace. There is NO bar or snack bar. That there is a fridge in the reception where you can buy water and sometimes a glass of wine is not a bar/snack bar. The pictures from the breakfast buffet show that there are many different kinds of fresh fruit. That is not the case. There were four half-rotten apples. The only positive was the helpful and friendly staff everywhere, from the receptionists, the cleaning staff and the lady at the breakfast buffet.

空港からホテルまでの移動が容易。フロントスタッフが親切。

フロントのスタッフはとても親切でした。

It is a very old property like Italy. I enjoyed the breakfast and the staff was friendly. They can do a better job updating their linens. The bedding and pillows were needing replacement. I did not like the immediate neighborhood.

The service was excellent. Very easy to check in and the room and building was clean. The matress could have been softer, but overall met out needs for a 2 night stay.

The lady that work the breakfast area was wonderful. The receptionist was friendly and helpful. Great place. We would definitely recommend it to others. Good locatio

Die Gegend war nicht attraktiv. Dafür aber zentral.

Ok hotel e personale. Zona non proprio il massimo. Sabato sera molto rumorosa finì alle 4 di notte per locali con musica molto alta.

More of 1 star motel

Sehr freundliches Personal, Hotelausstattung völlig okay. Die Umgebung ist grenzwertig, selbst vor dem Hotel Müll, Hundekot, etc.

Hotel aceptable , pero no le coresponden objetivamente las cuatro estrellas que se le atribuyen . El barrio en fin de semana es especialmente ruidoso. Tampoco las habitacio nes estan suficientemente insonorizadas

Hotellet var rent och trevligt med en mycket vänlig och hjälpsam personal. Frukosten var något begränsad. Saknade bla grönsaker. Duscharna var ämnade för små italienare och inte fullvuxna män eller kvinnor. Överlag en bra vistelse!

Mitt rum låg mot gatan och det var väldigt högljutt. Hotellet hade lagt fram öronproppar som man kunde använda. Hotellet ligget bra till för att ta promenader till de centrala delarna av Palermo.