완전 좋았어요!! 무료 스파도 좋고 위치도 좋고 뭐 하나 안 좋은게 없었어요

Buen

All look very old, sheets, pillows, towels.

We were rather underwhelmed with this W property. The room was “tired” and the towels were in comical “Hotel 6 on the interstate” condition. Pretty weird (and gross) how several rounds of towels were equally old, tattered and grey. Quite a disappointing W experience after the brilliant W São Paulo stay we had in November. Overpriced and underwhelming.

Mi experiencia fue formidable desde que llegamos hasta nuwstra salida, cuidan cada detalle, la atención etc. Sin dudas regresaré

Great stay

La habitación está súper vieja, no vale lo que cuesta. Las paredes de la regadera y el sanitario tan oscuras son muy incómodas visualmente. Personal atento.

“Whatever, whenever” staff was slow and did not meet requests properly at times

Every thing. It is a classy hotel with excellent staff and service

Dxcelente servicio en todos los sentidos

Great location. Safe. Wonderful amenities. Staff was excellent.

Room was old, cold, Outdated. Hallways felt dirty..carpet not clean. Room service was good. fast delivery and fair price. Lobby bar was nice. Convenient location.

Staff was great

Staff was very helpful and pleasant

Wonderful kind staff members, great property, excellent location

Great service

todo 100%

El hotel está situado en muy buen lugar, en un ambiente tranquilo de la Ciudad de México y la atención del personal es de 100 puntos. Desde mi punto de vista el diseño de la habitación es demasiado colorido y utiliza colores (amarillo, verde fosforescente) que no promueven un descanso prolongado.

El personal es una cosa extraordinaria. Realmente excepcional el nivel de atención. Las habitaciones y los abono la verdad, muy equis. Quizá prefiero lo clásico, no me gustó la decoración.

Service