Food options was good

The ac didn't work in the living room, we started calling around 3pm and couldn't get through until late that night. Maintenance man came and said they new the ac was broke the day before in which another family called and they moved. Really bad communication couldn't get in touch with anyone, went to front 3 different times finally someone came and fixed.

I recently stayed here and I wouldn’t stay again. But you get what you pay for. My usual hotels were 800+ for two nights and this one was around 550. You have to pay $12 a day to park here. There are so many different elevators/walkways it’s very confusing. The waterpark closed at 5 when check in is at 4. None of the lazy rivers or kiddie pools were open. The bathroom in the room had dirty floor mats, the tub was dirty, the cabinet handles were broken. The only thing I liked is the rooms setup and decor. I liked that the den had a door you can close, since someone can sleep in there and have some privacy. I will just stick to the oceanfront hotels I know and I’ll pay the $5. (IYKYK)

Roaches in the bathroom and old dirty carpet that needs to be replaced.

good

Definitely the location is great. The ocean is very close,very. Different dining options and Walmart are nearby. Outside facilities like pools, lazy river overal is okay but old. Insides pools are very poor, felt uncomfortable there,it requires a huge renovation. Overal the resort requires renovation. The time we had there was okay, but not returning.

I loved it

We really enjoyed the inside pool with the six hot tubs inside, it was absolutely wonderful.

Elevators slow. Rooms horrible. Beds uncomfortable. Balcony had water dripping from above. Requesting amenities for the room was a hassle. No complementary breakfast for the price. Small television. Definitely over rated. Indoor pool are to hot. Outdoor pool small and always over crowded.

Enjoyed it!

I’m love it … the pools is so clean .!! I’m back next year.!!

Check in is awful, large security deposit and a daily parking fee that you do not know about until you check in. Rooms and hallways are gross and the bed was so hard and uncomfortable.

I would not give the resort a 5. There was an issue when we arrived that was pretty significant. The staff very quickly fixed the problem with the room, and we were happy. The hotel is older and has some issues for sure. The room was nice and very spacious. The parking deck is older and smaller but I did not have any trouble getting my big suv in and parked daily. I think the hot tubs need some cleaning and chemicals but the pools and lazy river were nice. It was a little annoying walking out to enjoy the ocean view and being consumed by the smell of weed day and night. The beach accesses were nice and plenty of chairs to rent if you don't have your own chair. Overall the place was nice and we really enjoyed our visit. The staff seemed very nice and we didn't have any problems at all. The floor on the bottom level is slippery tiles all the way around so if you get out of the pool and are coming in from the beach, and are wet, you have to walk like you are on ice. It is very dangerous and hard to move around. There are fans placed on the floors to help dry it, but difficult with wet feet or smooth bottom flip flops where the floors are wet. However, the place is nice and I would stay there again

Todo bien solo que no tenía tuallas en el cuarto

The absolute worst experience I’ve had with planning a stay with Expedia. Nothing about this property gives “RESORT” its quite the opposite. From waiting over an hour in line to check in, to finally getting keys and anticipating being able to relax and enjoy my stay just to get to the 11th floor to find out that the keys were not programmed correctly, my family and I have to tote all of our luggage back down stairs to get the keys reprogrammed, went back to the room to check but the same thing happened. I was furious at this point. After the 3rd time going back to the 11th floor a lady that had been asleep came to the door of the room we were trying to gain access to! After being reassigned to another unit we were all exhausted and to find the room was not to my standards at all! There was a pile of dirty towels on the outside of the door, the Murphy bed was broken, there was no towels/washcloths and the couch looked like it needed to be thrown away it was so dingy and dirty. After complaining to management we were told the hotel was at capacity, and it was to late for me to find additional accommodations, they offered to move us to another room the following morning and suggested we cover the couch with a sheet. I cannot forget to add the trash that was outside the rooms going down every hallway, it was an absolute disaster! Please save your money, the pictures are produced by AI b/c the place is old, dirty and not as appealing in person at all! I can go on but I’m at my max

the absolute worst hotel I’ve ever stayed at. Dirty nasty filthy. Any word you can come up with for don’t stay here you better not. Our room smell like a sewer and we called the office 22 times and all we kept sending somebody to come spray air freshener Then our power went out in the room. This had to be the worst hotel inside of Myrtle Beach if I can tell you anything or help you in anyway do not stay at this hotel.

The property is a little old but it's fine it's quite complete it has many places to enjoy only outside more comfortable if the indoor pools were more ventilated otherwise it's fine

The front desk staff was rude, the restaurant inside was out of most items on the menu, the designated smoking areas had no shaded areas leaving guests outside in the baking sun (the area weather was under a heat dome with temperatures exceeding 100 degrees). Will not go back to this hotel.

Old

Over priced; very outdated; check in too late 4pm & very slow; water park closes too early 5:30pm ; extra fees; parking is too far; elevator slow and scary; onsite store not stocked; neighbor Walmart was near by; staff was friendly; lots of pools and hots tubs. My grandkids loved it! I felt like it was definitely over due for a renovation!