We booked through hotels.com who advertised a pool and rooftop. There is a pool but it’s €35 to use it for 90 minutes and no rooftop. The toilet seat was broken, the blinds didn’t open properly and the plug sockets came out of the walls when removing the plug. When we complained the staff said that there was no refunds available as we’d booked through hotels. Later that day a man came into the room whilst my girlfriend was in bed alone and asked if she’d ordered a jug that he was holding, which she hadn’t. The shower was not adjustable and pointed inward towards the wall meaning you couldn’t stand directly under it making showing difficult. The next day we had to wait for a table for breakfast as the dining room was so small. We decided to leave and upon check out, the staff were very rude, didn’t ask why we were checking out early and at no point in time offered to fix the broken items or attempt to remedy the situation. The bar staff were friendly however. Overall it was very very disappointing and not as advertised.