9.2
특별함
리뷰 1,000개
청결

9.6

편안함

9.2

위치

10.0

서비스

9.2

실제 이용 고객 리뷰 L'Impérial Palace

페이지당 리뷰 수
20
40
상위 리뷰
minok
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
149주 전에 리뷰함

Hotels.com verified review

호숫가에 있는 아름다운 숙소였습니다. 제공되는 칫솔이 없으니 따로 준비해야하고 겨울에는 좀 추웠어요. 리셉션은 작지만 직원이 친절했고 아침식사도 만족 했습니다.
Verified traveler
icon-파트너와 함께
파트너와 함께
8.0
/10
267주 전에 리뷰함

Hotels.com verified review

좋았어요! 발렛주차도 무료고 카지노 경험도 가능합니다. 호텔 앞 호수에서 수영도하던데 여름에가면 경험해봐도 좋을듯 해요. 조식도 좋았습니다~
YangSeok
icon-
10.0
/10
359주 전에 리뷰함

Hotels.com verified review

It couldn’t be better.
mile
icon-가족 휴가
가족 휴가
8.0
/10
480주 전에 리뷰함

Expedia Group verified review

hotel staff is very kind. I asked about taxi to go geneva, they took a taxi and it was very good. Room is very clean and bathroom is new. Shampoo and body cleanser is very good. But hotel interior is old and not cool. Old town is little far. It took 20 minuts on foot. Sandy beach is very close. so It`s good to swimming.
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Dojin
icon-가족 휴가
가족 휴가
10.0
/10
500주 전에 리뷰함

Hotels.com verified review

안시에서 여행할 때 렌트카를 이용 했는데, 호텔 전용 주차장을 이용할 수 있다는 점, 구 시가지에서 걸어서 20분정도에 위치하고 호수를 따라 걷는 산책로도 매우 훌륭 합니다. 시설도 매우 좋은 편이고 무었보다 호텔에서 볼 수 있는 경치가 매우 좋아요. 깨끗하고 안시를 다시 여행한다면 다시 찾을 것 같습니다. 구 시가지 내에 위치해 작고 불편한 호텔보단 이 호텔을 추천합니다.
Bryan
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Great stay at lake annecy
Maxim
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

We had an excellent stay at L’Impérial Palace. The hotel is beautiful, impeccably maintained, and located in a spectacular setting on Lake Annecy. The rooms and public areas are in excellent condition, and the overall atmosphere is elegant and welcoming. The staff was outstanding throughout our stay. The reception team, bar staff, breakfast team, and valet parking staff were all professional, attentive, and genuinely friendly. Their service consistently exceeded our expectations and created a wonderful atmosphere. I would especially like to thank all the members of staff who were working from July 14 to July 18. Your kindness, professionalism, and attention to detail made our stay truly memorable. We would be very happy to return.
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charles
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Nice hotel! Wait staff a bit overworked/short handed.
Nicolai
2.0
/10
14주 전에 리뷰함

Hotels.com verified review

This hotel is highly overrated and, in my experience, dishonest. They charged my family and me for breakfasts that we never had, and despite bringing the mistake to their attention, they have refused to issue a refund. This experience left us feeling misled and very disappointed. I cannot recommend this hotel.
Farahnaz
6.0
/10
14주 전에 리뷰함

Expedia Group verified review

We stayed in two rooms for three nights. Unfortunately, our check-in experience was disappointing. When we arrived, the receptionist remained on the phone for nearly 10 minutes before acknowledging us or arranging for a bellman to help with our luggage. We arrived at 10:30 p.m., tired and very hungry, only to find that every restaurant in the hotel was closed. When we asked the manager for assistance, she was rude and unfriendly. The only option available was room service, which offered only cold food and snacks. We ended up taking a taxi into the city center, where the only place still open was Burger King. The rest of our stay was just average. The pool area was very crowded, breakfast was okay, and the concierge was also unfriendly. Overall, the service did not meet our expectations, and unfortunately, we would not choose to stay here again.
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EDGAR DIAZ
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Super hotel muy recomendable el mejor en Annecy
JAN
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Alt var outstanding og perfekt.
Joe
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Great location!
Sam
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Beautiful location facing the lake
Julia
8.0
/10
15주 전에 리뷰함

Hotels.com verified review

The welcome was great. The room was very comfortable and according to the description - a little worn in some places. The bar and restaurant staff appeared very helpful but were slow to take our orders. The hotel was well appointed and very impressive from the outside and the public areas were beautiful. The food was very good. The breakfast was good although the presence of a few flies on the meats and salmon was a little disconcerting. The grounds were beautiful. The spa was nice but the pool small and not really designed for swimming just dipping. The parking was adequate and the concierge were all lovely except one ! and one was indeed very kind to my little dog. Overall a lovely stay and worth 4 stars but with some effort they could achieve 5 stars
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Djanke
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Fantastic p
Nathan
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Fantastic hotel, great location away from major tourist areas. Staff were incredible and went above and beyond for us. Would stay here again!
Bob
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

Very enjoyable four night stay in a great location on the lake. Staff really helpful and nothing was too much problem.
Brian
icon-가족 휴가
가족 휴가
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Luxury property
John
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Amazing - this deserves the 4 star rating
페이지당 리뷰 수
20
40

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