세탁서비스 이용시 맡기지도 않은 옷들도 영수증에 포함시켜 부당/과다청구하고 해당 세탁물들을 맡기지 않았음을 고객더러 증명하라고 함.
Hyung June
8.0
/10
347주 전에 리뷰함
Hotels.com verified review
위치, 서비스, 안락함, 청결도 등 전반적으로 만족함.
Marilyn
여가 가족 휴가
10.0
/10
13주 전에 리뷰함
Expedia Group verified review
You can see the Nile Rover from the hotel.
SHINICHI
10.0
/10
13주 전에 리뷰함
Expedia Group verified review
よかったです
GEOFFREY
여가
10.0
/10
14주 전에 리뷰함
Expedia Group verified review
First and foremost i would like to thank all the staff of your hotel. they are very attentive and welcoming with a great smile. Especially Donna from the japanese restaurant, she is a great human being. I do believe she'll be a great asset for your establishment in the near future. I definitely recommend your hotel .
Thanks
Geoffrey
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Samuel
10.0
/10
15주 전에 리뷰함
Hotels.com verified review
Such a comfortable hotel. You need everything you want inside the hotel complex. The staff were extremely helpful and sweet.
Nail Ahmed
여가 가족 휴가
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Great location but no shopping within walking distance.
Valeria
친구 및 가족
10.0
/10
17주 전에 리뷰함
Hotels.com verified review
Uno de los mejores hoteles donde me he hospedado, impecable el mantenimiento del hotel, un excelente servicio, buen desayuno, perfecto para el descanso
Justin
10.0
/10
18주 전에 리뷰함
Hotels.com verified review
Had a perfect stay. Excellent service from all staff. Clean facilities. Gym is huge and amazing. They upgraded my room and gave me a stunning view. I’m a solo traveler from the USA/Canada and had an amazing time in Egypt in part because hotel was such a nice home base. Highly recommend! No negatives other than don’t order the Caesar salad lol
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SHOHEI
여가 가족 휴가
10.0
/10
19주 전에 리뷰함
Expedia Group verified review
施設が綺麗で整っていました。
willem
여가 가족 휴가
8.0
/10
21주 전에 리뷰함
Expedia Group verified review
Breakfast buffet its low quality
Koritta
여가 친구와 함께
10.0
/10
22주 전에 리뷰함
Expedia Group verified review
Amazing stay! The hotel is everything.
mohamed
10.0
/10
23주 전에 리뷰함
Expedia Group verified review
👍
Nauman
여가 가족 휴가
4.0
/10
27주 전에 리뷰함
Expedia Group verified review
2.5 hrs wait time to check in the morning after 10 hrs flight despite the fact that I informed them that I am coming early around 8am
Gautam
친구 및 가족
8.0
/10
28주 전에 리뷰함
Hotels.com verified review
This hotel was great. It is right by the river nile. I was able to see the Pyramids from my hotel room and get a view of the Nile river. In the morning you could see the sail boats. It was fascinating. The staff were excellent, v. friendly and helpful. Special shoutout to Asmaa. The restaurants are great. The breakfast was awesome. The only issue with this hotel is the constant cigarette smell in the lobby, at the entrance and in the hallway. It's literally everywhere even though there are no smoking signs posted. I was glad I couldn't smell it in my room.
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alaa
여가 파트너와 함께
10.0
/10
28주 전에 리뷰함
Expedia Group verified review
Location and the view
Hind
8.0
/10
28주 전에 리뷰함
Hotels.com verified review
Weve booked a club nile view room for two nights, arrived at 12 to check in at the reception and were directed to the lounge at 23rd floor for club and suites check in. The ladies at the lounge Mariam marina and mortina were super welcoming professional and nice. The lounge was panoramic you can see all cairo around you from there. Offering snacks through out the day and would like to give special thanks to Cristina as well for her special hospitality and kindness.
In general staff in the lounge are very great.
The room was of medium size but newly renovated and clean. The view from balcony over the nile was spectacular and the bed was comfortable.
Two annoying things theough the stay that waa daily checkup on the inventory in the mini bar 🙁why i need someone knocking my door for this purpose as if im in police academy?!! And second annoying is how pushy and annoying the housekeeping to clean the room even when you nicely explain you dont need anything. As well as the security and hotel staff in the back door are to persistent to provide extra services you dont need, but didnt face the same in the front gate.
Breakfast was varied and the view in the main restaurant was so good. Service at breakfast was so good as well. Special thanks to Marina.
Location was great just in the middle of cairo easy to go anywhere.
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Richard
10.0
/10
28주 전에 리뷰함
Hotels.com verified review
We really enjoyed our stay. The property was well located to the important sites of the city. The staff was super accommodating. And the breakfast was one of the best we had in our two weeks in Egypt.