While taking a shower, the temperature of water was not stable so I had to stop and resume the shower frequently… Breakfast was good. Staff at the lobby were kind.

The hotel front desk staff needs a lot of training. First of all, I arrived at the hotel at around 2:30 when I checked in, and the front desk staff said they would contact me as soon as the room was ready. He took my phone number and email. But no one contacted me even though it was 5 p.m. When I arrived at the hotel, the front desk clerk lied that I didn't answer his phone. And he pointed his chin in the direction of the elevator and told me to go there. What's more interesting is that I just saw an employee opening a parking lot for a white woman. I think this is racism. When I checked out, the front desk staff gave me a receipt without looking at my face and thanked me. And they were gathering and chatting among themselves. Of course, I know that even if I write comments like this, nothing will change. I live in Portugal, but I have no intention of visiting this hotel again.

O ar condicionado do quarto não fazia frio. A televisão do quarto não funcionava.

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I’ve been staying in this hotel every time I’ve come to Cascais over the last decade and it is simply one of the best hotels I’ve ever stayed in. I spend my life travelling all across Europe and East Coast US for work and I get to stay in a wide variety of hotels, none of them compare to the comfort of the Miragem. The facilities are world class, the sixth floor water spa is one of the most relaxing I’ve ever used, the sixth floor observation deck is perfect for relaxation, the list goes on. I’m going to do my best to make it back here one last time before the hotel closes in November for a refurbishment, if you read this review, be sure to book a date before this amazing place closes. Mike

The indoor pool was unbelievable

Really really nice hotel with an excellent bar area and great food. Immaculately clean situated in very safe upmarket area. Room (suite) was sizeable, clean and quiet. Housekeeping did a top job. 10 minute walk into town. This is often said, but of all the great qualities about this hotel, it was the staff who excelled. From the fantastic bar staff (particular thanks to Patricia and Joao), the patient front desk staff and the guys who helped us with the luggage (again particularly the guy who helped us with check in and who went out of his way….even supplying a wheelchair for my wife who had injured her foot the previous day in Lisbon). They made all the difference. Thanks again guys.

camera pulita e molto spaziosa, colazione molto buona e varia, personale poco disponibile, poco professionale nella gestione della risoluzione problemi e delle informazioni e lento (erano quasi tutti stagisti impreparati che dovevano riferire a superiori con tempi di attesa lunghi)

It was our second time visiting this hotel. The whole staff was friendly, polite and accommodating. The food in general was excellent. We ate a few times at the bar as we had long days with activities. We are saddened to hear that the hotel will be closing for renovations in the autumn under new ownership. We only hope that when they reopen in early 2028, the owners will keep it’s charm without becoming pretentious and overpriced.

Great staff and very well maintained. Lovely views !

Overall an amazing hotel with friendly staff. Absolutely nothing negative to say. Five stars!

We had an amazing stay at Miragem. Beautiful property with all the creature comforts you would desire, especially the full-service spa. We appreciated the extra touches in our room such as, champagne and sweet treats our first night; little tasty treats each evening; and slippers by our bedside. Our bedroom was comfortable and kept very clean—the room was fitted with all the necessary amenities. The staff were friendly, helpful and welcoming. We want to specifically recognize Joao Valente, our barman. He provided superb service; he was engaging and attentive to our requests. Also, Joao was very knowledgeable and would offer cocktail 🍹 recommendations based on our preferences, which we appreciated. We looked forward to stopping by the lounge every evening thanks to Joao; and we enjoyed the piano playing and DJ too. One of the best breakfast buffets we have eaten—so many options. Overall, we had a fantastic stay at this hotel. We hope to return one day!

Beautiful place. Breakfast was fresh, plenty of fruit, pastries, hot food, as well as a chef doing eggs to order. Our towels and robes in our rooms were old. But everything else was good.

Nära till strandpromenaden. Liten affär oxh prisvärda restauranger finns snett bakom hotellet, speciellt Villa Sabina. Bra frukost på hotellet men maten dyr. Mycket ingår som SPA, gym och handdukar. Fantastiskt SPA och gym.

My husband and I spent several days at the hotel and can only say wonderful things about the staff. I had injured my foot, actually fracturing a couple bones, and they brought me bags of ice several times, delivered room service when wanted and the dining room staff was great. The weather was rather windy and rainy while we were there so didn't go in the outside pools but they were beautiful. Excellent breakfasts as well.

Wonderful hotel! Both the pools, infinity pool outside and warm pool area inside are great. The staff and the hotel manager are very attentive and friendly.

very clean room, great staff

Amazing oceanfront location—waking up to that view was breathtaking, and the sunrise was incredible. Super friendly staff and an easy walk to town. The hotel is beautiful, with great indoor and outdoor pools, a top-notch spa, and a delicious breakfast with lots of variety. Would definitely stay again!

Everything about this property was excellent. The front desk, wait staff in restaurant Manager of the hotel. The rooms are very spacious and beautiful. The view is fantastic . Restaurant in hotel was wonderful. Could not ask for anything better. Would highly recommend

Super bra Hotel, fin frukost och mycket trevlig vin personal. Finns inget att klaga på, topp betyg på allt!