Checked in at 7pm, no attendant at counter for 20 minutes and no phone or bell at counter to request help. Stuck waiting with 2 kids at their bed time.
The first room we got had a smoke detector going off with low batteries 12 ft up and no night staff to deal with it. Had to repack everything and go back to the lobby for a new room.
Ants everywhere, woke up with ants on us.
Pull out couch is awful.
Breakfast was better than most continental breakfasts we've had.
Even though we specifically requested no housekeeping, they let themselves in and woke up our napping 6 month old.
Our family in another room had no hot water in the shower.
Overall, terrible and stressful 2 day stay.