The service, the property, and the food was amazing

Un lugar muy bonito y tranquilo

Pésimo

Quaint and picturesque. Quiet and off the beaten track

Waited 45 minutes for the staff to open the door. Had to pay the taxi driver extra for the wait time.

Everything good so far just watch out with wakr up call, i asked for it but it didn't happened. Im hlad i set the alarm on my cell.phone othwrwise i would lose my visit to machu picchu. Other than that, great facility, highly recommended

The hotel is gorgeous. They were very welcoming and scheduled a taxi for our pick up. They also arranged for our pick up to the train to go to Macchu Picchu and prepared a box for us to take to have breakfast since our train left before breakfast opened for the day. The hotel is a little understaffed and but you could tell everyone in the hotel helped each other out and were very helpful. I would stay here again.

Excelente servicio!

Absolutely amazing - if you want to experience something different from chain hotels - this is the place. 17 century monastery transformed into a cozy and clean hotel with lots of outdoor space, nicely maintained territory and unique rooms to stay. Good breakfast, close to Urubamba centre - everything is convenient. For 2 soles (0.5 USD) in Tuk-Tuk you can go anywhere in this town. If you need to stay in Urubamba to visit Inka sites within 1- 1.30 hour, I highly recommend this hotel.

We like the property so much, different kinds fruit trees, beatiful followers, mountains, it is a peaceful place to stay. Good free breakfast, good hot shower, the room very clean. There are a new open restaurant just walk to cross streets. We loved the food. Next day, we waited 1 hour for a text driver, It cost s140 to Ollantaytambo.

Outstanding all around: service, breakfast, room, and the building is just gorgeous. Free parking, free breakfast, quiet. Nicely appointed. 10/10.

Dejamos las maletas una noche para ir a Machu Pichu . Volvimos al día siguiente del tren a las 22.30 hs muy cansados y al llegar al hotel me esperaron con las maletas afuera y me mandaron a otro hotel de menor categoría y no era habitación triple con camas separadas como había reservado. Nunca se comunicaron para avisarnos teniendo los datos y una vergüenza con lo cansados que estábamos de cambiarnos de hotel a esa hora . Dijeron que se habían roto tres baños y habia llegado un grupo grande y debieron haber llevado a ellos al otro hotel . Todavía estoy esperando algún tipo de reintegro ya que el hotel donde me mandaronsale casi la mitad .

Sencillo,modesto. limpio. Muy atento el personal. El desayuno podría estar mejor

Abbiamo fatto un passaggio veloce notturno, ma abbiamo mangiato bene e sia la struttura che il personale sono gradevoli. le camere un po' piccole.

Very beautifull, difficult to find as a road was on construction and no one was answering the phone. Nut one there, all was great!

Front desk staff assured me that they’d arrange for a taxi to the train station at 5am the next morning. The next morning, there was no taxi called for us and another staff member said they had no record of a call for a taxi, basically denying the conversation we had over the phone the night before. We had a late and stressful start to our day because of their screw-up as we were on a schedule. I really don’t think it was a misunderstanding. I think it was an error or oversight and rather than simply admit to it and fix it, she pretended the conversation never happened and “played stupid”. Super frustrating. Not trust-worthy. We also didn’t enjoy being locked out of the hotel a couple of times during our stay when they sometimes lock the front gate. Staff was slow to respond to the ringing of the doorbell and we were left waiting on the stoop. On the plus side, the room was spacious and clean, and the grounds are lovely, particularly the view from their yard.

El hotel es muy bonito y muy tranquilo. El personal es muy amable y eficiente. El restaurante es una buena opción tanto desayuno como cena.

one of the best, quiet, clean hotels I've ever been!! Say hello to Mariluz!! 👌

The location was a challenge (hard to walk anywhere), the breakfast was not great, the walls are paper thin - I could hear everything outside our room.

Instalaciones lindas,paz increible y buen lugar para el descanso. Desayuno bueno, cafe delicioso.