직원 친절함, 룸 청결, 수영장 이용 및 뷰 등 모든것이 완벽한 호텔. 호텔 숙박 가격이 비싼편이지만 가격을 상회하는 서비스를 제공합니다. 방도 너무 이쁘고 야외 테라스도 넓습니다. 외출 시 직원들이 청소 및 사용한 물품을 다시 채워줍니다. 셔틀서비스도 이용도 편리하여 너무 좋네요.(정해진 시간 운행도 있고 개인이 원할경우 시내로 이동가능) 스파 및 헬스장은 이용하지 않아 모르겠네요.

Our stay was absolutely fantastic, an over the top 6 star experience. Andrei and his staff were so friendly and anticipated our every need. The facilities and grounds are beautiful and tranquil and the dining was extraordinary. We were only here 3 nights and wish it had been longer.

The hotel staff was amazing.

レセプション、レストラン、ドライバーさん、全てのスタッフの対応がフレンドリーで良かったです。 朝食のカオソーイ（ベジタリアン仕様）もすごくおいしかったです。

素晴らしい大人のリゾート。街の喧騒からはなれ、静かにくつろげます。街から少し離れてはいるけれど、車で10分弱で便利。スタッフは親切で優秀です。

A truly peaceful, serene, beautiful property. A private residence indeed. Excellent staff and service. Food delicious. Interesting tours provided. The best in Luang Prabang.

Very nice service and great staff who works there. They really take care of every detail so that their guests feel special. Highly recommend this Belmond Hotel to those who want to have luxury experience of Luang Prabang.

Our stay was wonderful and one could not ask for a better time! The staff ere kind, attentive and very friendly. No question was an issue and staff were always making great suggestions. The ambience was terrific and we were made to feel at home as well as special. The food was a treat! We highly recommend La Residence and hope to return!

A magical place. Following an intense work period and long journey, i arrive at Belmond to welcoming smiles and drumming. Gracious and affable check-in is followed by a Baci ceremony where the shaman explained the Laotian belief that a soul could leave one’s body (it had) and by ritual we restored our souls do ourselves. Then through the beautifully gardened grounds to a large, luxuriously appointed room with a view of the Luang Prabang valley. Terrific made to order breakfasts (not a buffet) including Laotian, Eastern, and Western dishes is eagerly and proudly served by the familial staff. Had cocktails and delicious snacks at the weekly cocktail party talking with very interesting life of the general manager (Salim?) The social and the quiet pools are fantastic, the massage great. Peng, the bartender who doesn’t drink, stirred up interesting concoctions. An ap and a van made everything easy. I applaud Belmond for aiding Myanmar staff with opportunities in Laos while that country is stressed. The staff was more welcoming than my own mother on a trip home. Not only did the beauty and friendliness return a weary travelers would to his body, but the experience elevated my spirit. A remarkable place of warm-hearted, inviting people. Highly Recommend.

The property was amazing! The staff were fantastic! Very friendly.

This hotel is quite magical. The service is genuine and impeccable and the style is in harmony with Laos. I loved it here and it made the visit complete.

Lovely property with a fabulous infinity pool. Excellent breakfast. The coconut puff pancakes are phenomenal. Desserts were very good. Shuttle was very helpful.

The Belmond Phou Vao is a good hotel in Luang Prabang. The best thing about it is the service. We were very well taken care of by the whole staff, in particular Cathy - at the front office/guest relations. They were super nice and helpful. The hotel also offers many different activities and the ones we were able to participate in were really well planned and executed to perfection! The food is very good and the head chef and executive chef are really nice, going up to the table to talk to us! Since it was our honeymoon, they sent lots of gifts such as a dessert plater and a wine bottle, which was extremely nice! Our only complaint is that the hotel is in need of renovations. The rooms are really antiquated and not what one would expect of a 5 star hotel. It’s spacious, but old (mainly the shower/bath, closets and the bed linens which is really scratchy).

Beautiful place not far from downtown. The service was outstanding. Nothing was too much trouble for the staff. There is shuttle into town but if they were free they would drop you any time. Food was excellent as well.

Staff, setting and ambience sublime - and the engaging kind helpful staff taught us so much about Laos and Laos culture. We would highly recommend!

บริการดีมาก พนักงานดีทุกคน ประทับใจในการบริการ อาหารเช้าอร่อยมาก วิวโอเค แต่ในห้องพักน้ำไหลเบามาก พื้นไม้เวลาเดินมีเสียงไม้ลั่นค่อนข้างรำคาญ

This was a wonderful experience! Very quiet and peaceful.... Beautiful views, billy goats to cut the grass, warm country French Atmosphere in the middle of a vibrant city, wonderful sincere hardworking staff. The Lao food was outstanding (not as Spicey as Thai); took a class on campus.....Came here on a lark and were very pleased.

Great atmosphere and friendly staff. Little bit far from town but they send us to there by shuttle bus anytime.

Staff were very friendly and attentive. Made an effort to say hello and show an interest in what we were doing.

I love this place , magical natural setting minutes away by tuktuk from the historic center , great service everybody is very helpful. This was my second time there,