Building interior is beautiful but poorly maintained, dirty, run down. No or inadequate AC in public areas. AC in rooms is inadequate. Staff is unhelpful. They don't know anything. Lots of food at breakfast, good ingredients but poorly prepared. Coffee machines don't always work. Coffee is sweetened automatically, can't get unsweetened coffee. Taxis to Medina and back charge different amounts, drivers don't speak English or French

The only thing beeing 5 star is the breakfast buffet, rest is 3 star max

O hotel é lindo nas zonas comuns e o café da manhã excelente. Os quartos estão desatualizados, precisam de renovação, no entanto são grandes e limpos. Ótimo Spa e piscina interior aquecida e calma.

Everything was top notch

El personal fue amable y el desayuno muy bueno

Great location ,staff, clean and amazing breakfast buffet

Yes only Restaurant they shouldn't use plastics spoons in 5 stars hotel I know the hotels very good Because I worked 21 years In 4 country's

Room was very old stains all over the carpet. The staff was phenomenal they are very accommodating and very nice. The location is good but the room was horrible. No lights in the bedroom other than the two little night stands that are extra dirty. The iron is broken couldn’t iron anything.

Yes

Not great

No

Stayed here for my birthday. Had a complimentary room upgrade which was excellent! The staff were always extremely helpful. The breakfast was outstanding! The pool area was just what was needed to relax after a busy day exploring the city. The only negative I have to say about this hotel is that it does not serve alcohol, which is not stated anywhere in the hotel details.

oui

Amazing staff, breakfast and pool area.

In city

Hôtel pas très jeune mais ok. Manque bar En revanche très bruyant du aux travaux à cotyde l hôtel. Chantier en cours avec beaucoup de poussières et bruits. Pas facile d apprécier la piscine dans ces conditions

Good place and location is perfect

A fantastic stay at the this hotel - we have been coming her

bed was good ,food excellent ,what i dint like. may be they were renovating all the carpets were dirty and dusty. indoor pool needs cleaning all around the area tiles were lose and slippery and dirty

The property is quite nice and the staff are good