Great view from the room, good location to cover Satiago city. Specially, there is a great shopping mall near by hotel. Everything was awesome.

godd location

산티아고의 신도심에 가까워 업무를 보기에 좋은 위치이었음. 그리고 Turistik 여행사 집결지와 가까워 간단한 tour를 하기에도 좋았음. 하지만 구도심 관광을 하기에는 거리가 상당히 떨어져 있음.

Best hotel in Santiago

Room, view, friendly staff and quality facilities made it a great stay.

Quarto otimo, vista linda, banho maravilhoso. Nao sentimos falta de nada.

As every other Mandarin Oriental, the hotel is fine, no complains. The only problem I had is: Today, around 10am, me and my wife left the room, I went straight to the garage, level -1 to put the bags in the car and my wife went to front desk to proceed the checkout. I forgot a white purse/bag at the room and went back to front desk to get a new access card key. Back in the room, the door was open/not locked and I searched for my item and on the bed it was, but once I opened, there was only a pair of shoes inside and my swim shorts from Vilebrequin brand was missing. It was on that white bag because it was still wet from yesterday’s swim at the Hotel pool. Since 10:30 I’ve been waiting for the Hotel staff to check CCTV footage/camera images to confirm who went to the room between we went down with the bags and after I came back. The only answer I got is that they are trying to reach the laundry to check if it was in the middle of the sheets and blankets. It’s a three day trip and now we are at Vik hotel and I don’t have swim shorts to goto the pool

Love this horel

Gorgeous hotel with amazing staff!

Atendimento excelente, a comida ótima !

Great location. Great staff. Room very comfortable.

Beautiful hotel. Great pool

Great breakfast buffet…so many fresh & wonderful options. The hotel has the largest outdoor pool in Santiago which is a plus when visiting over the hot summer! Also the hotel is near a large mall, Parque Arauco.

Excellent pool

Habitación amplia, vista espectacular obvio limpia muy bien servicio

Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.

Second stay this month. First stay started rocky but thanks to Antonio the manager most enjoyable stay

The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.

Increible todo, excente, belleza, amabilidad, ubicacion

The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.