What a room! The only reason for the four stars was the carpet looked old and dirty. The room was nice it felt like being in a b&b. Todd was great checking in super attentive and the hotel was really detailed about how to access your room if you got in after 10pm. Best room I stayed in on my 8 day east coast stay.

Customer service was great

Clean, comfortable, inexpensive, and perfect location if you're touring Longwood Gardens. Multiple food choices that are an easy walk across the parking lot or road (busy but with a traffic light that's not out of the way for pedestrian crossings).

Choice the option to pay at hotel as my friend and I split it. 48 hours prior to check in they charged my card causing bank fee. When I brought it up they said it was their policy to charge 48 hour then turned around blamed it on Hotels.com for charging my card. Waffle maker didn’t work and kicker, when I asked maid for towel she stated “no speak English”.

Great location. Very clean.

This is a nice hotel. Two things: they need to up their coffee game. All they have are the pots on warmers and no lids for larger size cups. Also no juice machine… just a small refrigerator to keep glass pitchers cold. Not a whole lot of breakfast choices. No one mans the desk at night so of course no fresh coffee. Nice small gym. No microwave in room but there is a large breakfast room open all the time so you can use the one in there.

Impeccable, service remarquable

Love the self check in and codes on all the doors. Very cute place.

Everything was clean.

Loved the surrounding village shops, and rooms were very nice

This is our go-to hotel for an overnight getaway Rooms are clean and comfortable. Front desk staff were very helpful in recommending local restaurants serving great food.

A very quick trip to meet friends at Longwood Gardens, so the hotel was just a place to hang our hat for 1 night. The hotel was clean and looked somewhat newly upgraded. Staff was friendly and helpful. Bed was comfy. Continental breakfast was fine. Easy to check in with a key code sent by text prior to our arrival , although there was staff at the front desk.

Nice small hotel so service is on point and not a crowd to deal with. Nice amenities nearby. Quiet. Good nights rest. Nice breakfast- good coffee.

All good!!! They make great choc

Love the tech aspect, code on rooms instead of keys, outside door as well. The only downside is that "Breakfast" is advertised...it's really a continental breakfast, the only protein were boiled eggs and yogurt.

Very clean. Rooms are nice. Lovely breakfast room. Nice accommodations for the price.

Staff are very kind and friendly. They set up breakfast (and coffee!!!!) earlier than most hotels. Cute shops and cafe next door, as well as restaurants for dinner. Only complaint would be dirty parking lot, and some repairs needed to be done outside entrance. The inside is very nice, I wish it was more accurately reflected outside. I would recommend this hotel.

Hospitality, taste, friendlyness, perfect in every way

Just what I was looking for after going to the Longwood Gardens. I especially liked how easy the check-in process was. I enjoyed my stay and would return.

clean, great location