직원들 친절하고 아침식사 훌륭함 저녁은 비추ᆢᆢ

It was a different experience in Firenze as Villa stay in a little outside of Firenze downtown is more relaxed than hotel stay in downtown Firenze. More spacious room, big gardens, etc... But of course it would take more time to go main areas

자동차로 피렌체 여행시 최적인듯 고급스런 느낌의 가족휴양지

숙박이 매우 만족스러웠다 5성급에 적합한 호텔이었다 객실은 고급스러웠으며 아침 식사도 좋았다 (유럽의 다른 호텔에 비해) 신선한 샐러드와 에그스크램블 등도 있었다 그러나 아침뷔폐는 한국 또는 동남아 호텔의 5성급과 비교하면 안 될 것 같다 가든이 딸린 쥬니어 스윗 객실을 이용하였는데 객실은 초등 아이들 2명과 이용하기에 넉넉하였고 엑스트라 베드도 괜찮았다 개인 가든의 크기는 작은 편이지만 만족스러웠다 직원들도 매우 친절하다 피렌체 시내와 떨어져 있어서 렌터카가 있지 않으면 불편할 수 있다 하지만 무료 셔틀을 이용할 수는 있다 렌터카가 있다면 가까운 비뇨아폴리의 시내에 가서 coop 이용과 1.5유로의 젤라또를 맛볼 수 있다

The place is absolutely beautiful not the easiest to get to but beautiful room beautiful area and the staff were great the only downside to this stay after sleeping waking up to numerous amounts of bites all over my legs

This hotel is a historic place equipped with modern amenities. It is very clean with helpful staff. I would recommend it for a restful and calm stay for anyone.

The pool was beautiful and the staff was wonderful. We loved our room. The room service was also insanely delicious

Ótima localização ! Bom café da manhã lindos jardins ! Não houve uma boa vontade em nos conceder up grade . Meu quarto precisava de uma renovação . Mas no geral as instalações da área comum são muito bem conservadas e bonitas .

Wonderful property in every way! We accidentally left our passports in the room safe and the housekeeper immediately notified the front desk. The lady at the front desk, whose name was, Laura M., contacted us immediately. We were already in Venice, so she arranged a driver to drive our passports to us. She went over the top to ensure we had a wonderful vacation. The kindness was just amazing and the property was 10/10.

Quarto precisa de renovação. Cama antiga rangendo, quarto frio, não é aconchegante. Bom café da manhã.

Laid back, luxurious feel to this hotel, gorgeous pool area, in tranquil grounds with birdsong, scent of flowers, and unassuming, carefully attentive staff. Delicious unhurried buffet breakfast. 15 minutes by minibus into central Florence. Best of both worlds. We spent 4 nights here.

No 24 hour shuttle to airport as advertised (it cost about 100-200 euros to get your own transportation). The hotel Charges 2.5 Euros each way for their shuttle to and from the city. The shuttle drops you off about a mile from the actual city center no where near anything and it has other stops on the way, it also has limited pick up and drop offs. It is cheaper and more convenient to take the city bus. The air conditioning was blowing hot air on the lowest setting the first 2 nights, the best the hotel offered was a fan, no one came to inspect or fix after 2 calls. It was well over 80F in the room, it was much hotter inside than outside. this force us to open windows to cool the place down, then we where eaten alive by bugs because they don't have screens. overall not impressed. The menu also only included extremely fancy dishes that seemed overpriced and didn't offer much for the common person. the hotel wasn't near anything so you really have to plan ahead for food so you don't have to pay 40 euros each way for a taxi.

We have always enjoyed our stay here. It is very comfortable. There are lots of areas to sit and relax, have a drink, read a book, have a chat, have a swim or go for a walk around the beautiful garden. The shuttle bus into Florence is very handy.

Ottima struttura nei pressi di Firenze.

Everything is perfect

Aktuell befindet sich eine riesige Baustelle neben dem Hotel, deren Baulärm man als Gast mitbekommt. Das Personal an der Rezeption und besonders im Restaurant ist eher unfreundlich, bspw. wird man nicht gegrüßt oder zu allem gibt es hier und da Limitationen. Das Zimmer ist an sich recht schön und sauber, aber es ist nicht gut in Schuss gehalten. Zum Beispiel, gab es wohl einen größeren Wasserschaden am Eingang des Hotels und es wurde mit einer Pflanze verdeckt, was nicht gelungen ist. Wir haben einen Abend dort gegessen und es hat von der Pasta bis zum Fleisch nicht geschmeckt. Wir haben Feedback gegeben und haben damit gerechnet, dass zumindest ein Gericht von der Rechnung genommen wird oder wir ein Dessert aufs Haus bekommen, aber nichts davon. Das Hotel hat am Ende 8% des gesamten Aufenthalts als Trinkgeld auf die Abschlussrechnung geschrieben. Wir geben gerne Trinkgeld, aber nicht wenn es so selbstverständlich einfach auf die Rechnung geschrieben wird und es einfach zu viele Mankos gab. Ich würde es nicht empfehlen. Wir sind ursprünglich gekommen um uns die Location für unsere Hochzeit anzuschauen. Den Termin haben wir vor Ort abgesagt und dazu kamen nicht mal Rückfragen.

This was one of the most amazing g places I have stayed in Europe. So authentic to what it was back when it was built. The antiques the artwork. The attention to detail. The gardens. The staff are amazing. It was a nice break from the crazed city center areas. I was able to enjoy space and calm. I recommend it 100+%

Very big nice room, pretty grounds, plenty of parking!! there’s a shuttle in to the city which is quite practical. Pool was under renovation while we were there, breakfast was good, staff is super polite and helpful. Honestly a much better experience than other hotels we stayed at in the region for a more expensive price. Pleasantly surprised with our experience here

Hotel was lovely, it was grand and beautiful like being in a bridgerton episode. Clean and tidy Bring an adapter as plug sockets are limited

Nice property outside of Florence. Always happy to stay there.