친절한 리셉션 룸 컨디션이 좋고 조식도 맛있습니다. 라군이랑도 가깝고 호텔 수영장의 베드도 넉넉합니다.

including room condition, i love free minibar in room they offered everyday and freakfast. if you stayed this hotel, you could easily enjoy casino and zoo as well. i thougt here is the unique place you can take picture with holding cute baby koala. we had really lovely time in cairns as our honeymoon thanks to Pullman reef hotel casino

Requested extended 4 hour stay for hospital visit before we booked in- was told it was okay and agreed to the extra charge. When booking in were told sorry, unable to supply the room for an extra 4 hours and would not even look at an alternative room before we booked in. There were rooms still available on the internet when we checked. Dont understand their attitude - we have stayed there several times over the years. In addition, we were told we could stay until midday, reception called at 5 past 11 and asked us to leave. Right hand doesnt talk to the left hand and I dont think they care either way. Reception Managers attitude is all wrong. This is not a 5 star hotel.

Nice room, suite had a great balcony but the constant fan noise at the pool was a downer!

muito bom esse hotel e bem localizado.

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Love the location and facilities in house... highly recommended 👌

Personnel, déjeuners, propreté tout était parfait y compris l'emplacement.

Needs updating. Especially pool area.

Perfect room and location, great friendly staff too. The only downside was the gym, as it was a bit dirty and didn’t have any mats. The sauna had a huge draft coming in too. Honestly though, everything else about our stay was fantastic.

Beautiful big comfortable bedroom. Extremely helpful concierge (both gentlemen we dealt with). Excellent location for trips to barrier reef and good restaurants hereby. Very nice outdoor pool area.

Excellent Hotel in the heart of Cairns

Outstanding stay!

Great location. Walking diatance to the harbour with lots of restaurants. Friendly staff

It was clean, friendly staff. Really enjoyed.

All good

We ate breakfast on our last day at the Merchant Cafe and it was so delicious!!!!

景観も良く、スタッフの対応も良い、トイレにウォッシュレットにしてほしい。

It was luxurious and beautiful.

Nice, spacious room, great location, good breakfast.