시내에서 멀어서 택시타고 들어갸는게 좀 힘듷지만 도착하면 바로 마음이 행복해지는 호텔입니다 갑자기 부킹도되서 9홀 라운딩도 했어요 일식당은 꼭한번 가보세요 모든게 perfect

room are very clean ,new, perfectly fine . not much activity & animation on the pool . entertainmentat night not very much they can do better . food was amazing and delicious Peter & Madona on the reception desk ARE SO HELPFUL overall they are so nice

Fint hotell bra mat. Underholdning var litt dårlig lite å gjøre for barn

Very cool

This was just about the worst hotel check in experience ever. Disorganised - ended with my card blocked as multiple payments taken. We came here as we love the steigenberger pure - multiple bookings. Our friends deserted by the bar for an hour - not checked in. We would advise people to do pure rather than here. We had checked in for 60 minutes - asked for a pizza - told we had to pay despite being all inclusive - i asked for a manager - at this stage AI was ok - but no manager and i am totally unimpressed. We will not return - go elsewhere

Great staff Beautiful hotel . Very clean rooms . I recommend it highly for you .

Superbe hôtel! Autant pour le personnel que l’établissement. Vous trouverez absolument tout! Salle de sport, divertissement, spa etc. L’établissement est immense mais vous ne sentez absolument l’effet bondé. Le buffet est immense et variés mais par moment, nous avons été un peu déçu par la qualité des aliments. C’est le seul défaut qu’on pourrait trouver à cet hôtel. Mohammed de l’accueil a été très accueillant et serviable. Un grand merci! Nous reviendrons!!

Rooms are clean, staff are amazing and really helpful, food was great, we checked out 2pm they didn’t even charge us for anything extra, lots of amenities, thank you guys!! Definitely recommend it.

The property was very amazing and the staff very helpful and friendly. My room was clean and maintain daily was a wonderful view on the Lagoon so peaceful.

Hotel selber ist okay. Es ist sehr günstig für eine 5 sterne. Hat aber auch nachteile, wir haben 1€ für 1 Kaffekapsel bezahlt in Zimmer, Früstück mässig. Nicht gehobene Standard. Alles funksioniert nur gegen (Bakschisch) zahlt mann kriegt servis und 2 Tücher in Strand. Auch Zimmer ist gleiche procedere, Etwass komisch, wir sind in 8 Hotels in Egypten, uach 2-3 mal in gleiche Hotel. Hier werden wir nicht noch mal gehen.

Notre petit séjour au Steigenberger était bien. Service à la réception en arrivant pas terrible, par contre au départ parfait. Prix correct pour la chambre avec petit déjeuner compris. Grande chambre confortable, très tranquille et propre avec vue sur le lagon. Grande piscine à l’abri du vent (!) entourée du golf magnifique. Seul dommage que l’hôtel n’est pas situé à la plage et n’a pas une plage privé ailleurs. Petit déjeuner très bien servie dans le joli cadre avec vue sur le lagon et beaucoup de choix, juste le choix sans gluten pas terrible, le pain était sec. Nous avons adoré le restaurant japonais Harumaki avec le show cooking à la japonaise. Hotel parfait pour golfeurs allemands/suisse allemands.

The resort itself was a well run resort. The staff were very friendly and accommodating. I did feel the room coffee limit of four pods was a bit stingy for a 8 night stay. The food was very diverse and delicious. We would definitely stay there again.

Amazing experience

Super frienly staff. Had a lovely experience with our one year old. The Steigenberger suite was really spacious. Location is good and because in the lagunes, it’s somewhat remote from the windy El Gouna coast. We will come back.

Wonderful staff, very friendly

Yes

All perfect. And very friendly staff

This was genuinely one of the finest hotel stays we’ve experienced. From arrival to departure, every aspect exceeded expectations. The location is absolutely ideal—perfectly positioned to access everything El Gouna has to offer. The resort itself delivers everything you’d expect from a premium five-star property: beautifully appointed suites, excellent dining options, and most importantly, a team of staff who genuinely care about guest satisfaction. Special recognition must go to Ms Nermeen and the entire Guest Experience Ambassador team, who provided exceptional, personalized service throughout our stay. They were consistently attentive—anticipating our needs, answering questions promptly, and going well beyond standard service to ensure we had a memorable experience. We would return without hesitation. Highly recommended.

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Clean spacious room, great food, excellent service. Everyone is really polite and goes above and beyond to make sure guests have what they need for a great vacation